share error

[mksports03]

Why do I get an error message(User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform) when trying to share to my facebook store?  I did nothing of the sort, never opted out of anything, that would be rather stupid.  Ebay fix your site!!!!

[mcdougle4248]

I have been seeing this error come and go since the middle of July. I first posted about it here:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Sharing-Listing-to-Facebook-Error/m-p/338... 

Unfortunately, I have no idea what the cause of this is. The only workaround I have found is to share listings from the Store Social page in Seller Hub https://www.ebay.com/sh/social