share button

[mksports03]

IS EBAY EVER GOING TO FIX THIS PROBLEM? Have contacted ebay IT, as have several others..     HERE IS THE PROBLEM!!!!!!   Still with the same problem, we cannot share on our Facebook store/page, contacted eBay, they said they would have IT look at it, and of course they were no help. Anybody with a solution? We have used chrome, Firefox, rebooting, clearing cache, running crap cleaner, still no solutions. HELP!  We also went to social sharing page and updated everything, even tho everything was the same.

[mcdougle4248]

I responded to your post here: https://community.ebay.com/t5/Report-eBay-Technical-Issues/Sharing-Listing-to-Facebook-Error/m-p/338... 

Sorry to say I have no idea when this issue will be fixed.

[pennysdream]

You did more than I did.  I just stopped using that share button.  

That was my work around. 

[ckimodog]

@mksports03 

Not trying to be difficult, but I have been using my "Share" button all morning & it seems to be working fine for me.  I think that people who are use the "Seller hub" may be experiencing problems.  I still use the classic view, not seller hub.  As others have posted it's a technical issue and probably won't be resolved until Monday as this is the weekend.  Sorry for your frustration.  SO many issues this week with features that just don't appear to be working right.  Hope eBay can clean it up, as the holidays are approaching.  Hang in there.  

[mcdougle4248]

@ckimodog 

At this point in the adventure (lol) it seems that it is an issue when trying to share on my FB business page. 

I cannot share at all, personal or business page, on FB from the Seller Hub Social page.

I can share to my personal FB page using the share button on both My eBay and Seller Hub listings page. I cannot share on my FB business page. I do not want to plaster my listings all over my personal page and spam all my friends. That is the main reason I set up a FB business page.

ETA Do you have a FB business page? If yes, are you able to share to it?

[ckimodog]

@mcdougle4248 

Yes, I do have a Facebook business page.  I shared some of my items this morning.  Like I stated earlier, there are so many issues going on for sellers and the features they use.  I had a sale the other day.  One of the first thing I check is to see if there was any instructions or comments from the buyer.  There wasn't.  Then today I went into my "sold" items and noticed a buyer sent me a message concerning the item.  eBay needs to get a handle on all of these technical issues as it's costing sellers as well as eBays take.  

[mcdougle4248]

That is interesting, thank you for the clarification that you can share on your FB business page. Maybe the issue is only affecting random accounts. 

Here is what I see when I try to share on my FB business page

[ckimodog]

@mcdougle4248 

Yikes!  That's not good!!

[mcdougle4248]

I was just able to relink my FB business page on the Seller Hub Social page and create a post that was successfully shared on my FB business page. Fingers crossed this fix will "stick".

I still cannot share from the listing page, but heh this is a step in the right direction.