refund the seller
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‎03-17-2022 09:54 AM
Hello I sold and sent one item which was quite late arriving at the indicated address. After a while the customer opened the request and the percentage of items was still not there I refund his money. About ten days later, I received information that the item had arrived at the requested address. What should I do now? I sent a message to the customer about the refund, but he of course did not respond. Thanks in advance
refund the seller
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‎03-17-2022 09:59 AM
@dreamcatchermilitaria wrote:Hello I sold and sent one item which was quite late arriving at the indicated address. After a while the customer opened the request and the percentage of items was still not there I refund his money. About ten days later, I received information that the item had arrived at the requested address. What should I do now? I sent a message to the customer about the refund, but he of course did not respond. Thanks in advance
Unless the purchaser returns the items or contacts you for a way to pay you: (if you refunded voluntarily) you can do nothing.
If ebay refunded for you can try for a appeal of the case showing the items arrived. May or may not work.
refund the seller
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‎03-17-2022 10:06 AM
Thanks a lot for the reply. Just tell me where to file a complaint?
