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receiving emails from buyers claiming they cannot check out.... payment will not process

Not only do I wake up with 0 sales again this morning I get the following email 

 

"I have tried multiple time to buy a part from you're Ebay store but when I click order the payment will not process. I have tried more than one store with the same result. Can you explain why this might be happening? "

 

 

SO no sales, I'm doing ebay's CSR job because they tell everyone the site is just fine, and when I call to chat with Ebay the CSR is rude and yells at me because I don't have more information on why their site isn't working!   

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receiving emails from buyers claiming they cannot check out.... payment will not process

It might be because the buyer hasn't linked their ebay & Paypal accounts together.

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