phone number

[coolblue227]

does anyone have a phone number in order to contact ebay?

[albertabrightalberta]

Do NOT google for an ebay phone number. Those numbers do NOT go to ebay and you'll be scammed.

In order to speak to a person, you need to go through Help & Contact and request to receive a call back. 

[brightlightbookseller]

Here's my copy/paste for this type of situation:

You can click the Help & Contact link and drill down to your issue, then begin a chat and type "Agent", or request a callback (if that's offered).

Or you can contact them via Facebook, X, or Instagram:

https://www.facebook.com/eBay

https://x.com/askebay/

https://www.instagram.com/ebayforsellers/

Or, best yet, ask your question here! The members on this board often provide better advice than any CS rep, though there are some questions we can't see the answers to because they depend on your account.

[mam98031]

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home