payment was initiated and being processed by paypal

[siecal-11]

I sold 3 anime figures and it was taking too long for the money to go through and I didn't want to wait 3 weeks to ship them when ebay said my funds would be released and people were telling me it was just holding my funds till they were shipped and delivered because I've never sold on this account before so I went ahead and shipped and its been two weeks since they were delivered and I still havent gotten anything. It changed the date it said my funds would be realized and its a few days past and again, I still have no money. I saw someone else saying its because my ebay email and my paypal email might be different so I connected a paypal with the same email to here and I STILl havent seen any sort of change even with what it says about the money and I'm **bleep** and stressed about it because I wasted $35 on shipping and it wasn't even my own money, it was my mother's. and its not like I can cancel the order because theyve all already been shipped and delivered.

[treasurestadium · Accepted solution]

We have gone through this process. Since your items, were all confirmed to be delivered as you stated, this is what PayPal wants to see. I reviewed your sales and it looks like you sold two items on 7/22/20, and one item on 7/21/20. It has not been 21 days yet. You have another 7 to 8 days left as of this writing. If you see that you have funds held, you will receive the money. 

I attached a link from PayPal explaining the purpose and hold duration. I would hold off on making any changes, including the email. This may make the process a little longer. 

https://www.paypal.com/us/brc/article/funds-availability

Good luck with your selling journey!

[comics-scifi-collectibles]

@siecal-11. Funds are released about 24 business hours after tracking that you upload to eBay and PayPal show delivery.   

Linking your accounts is for buying, you need to make sure that the email address on the listing form was correct 

  Do not ship until you log into paypal and see that it says payment received. 

You may have made a mistake on your paypal email address on the listing form.   The email address on the listing form is what directs your buyers payments to your paypal account.

On a PC> Go to the sold item and select sell similar from the drop down menu next to the item> scroll down to the paypal payment email address> is it correct?  If the email is not correct then log into your paypal account and add this email address to your account.  IF you need help doing this contact paypal customer service.  

If the email address is correct then you will need to file an unpaid item case after 48 hours if the payment doesn't clear>return to the case at least 96 hours after you open and select request fee credit> buyer has not paid

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&quer...

[mam98031]

Waiting three weeks to ship is NOT an option for you.  You need to ship within your stated handling time.

Some helpful links that you should really read since you want to sell here.  Very important to understand what is expected of you so you can grow and prosper here.

https://www.ebay.com/help/selling/selling/selling?id=4081

https://pages.ebay.com/seller-center/get-started/seller-fees.html

https://pages.ebay.com/seller-center/service-and-payments/funds-availability.html

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=415...

https://www.ebay.com/help/listings/creating-managing-listings/creating-listing?id=4105