11-11-2024 02:51 PM
Had a customer send neg review. He is trying to modify it but says i need to request a feedback revision. how do i do this?
11-11-2024 03:03 PM - edited 11-11-2024 03:05 PM
You can submit a feedback revision request from the negative feedback in question on the feedback page. If you have revisions available you should have an option for it there. I personally have never had to do this yet, but I know its done from the feedback page. You can see the status of your available feedback requests in this section:
11-11-2024 04:11 PM
Here's the Help page about revising a neg.