it'd be nice

[whoohooohyeahdavid]

when people win an auction n don't pay i like to send ebay this...

high bidder for 4 days, no payment, no response, just wasting my time DO SOMETHING!!! I'm tired of typing this so i'll just copy n paste from now on...put in the TOS 'should a buyer fail to pay within 6 days, the amount will be taken out of your account and into the seller's. for their trouble the seller keeps the item.' hey, you take money from me once a month don't you? i agree to that when i sign up don't i? every agent tells me it's a binding contract, don't they? who's breaking the contract? who's enforcing the 'binding contract'? and let us not forget that as a top rated seller i'm forced to have a return policy which means the buyer can keep something for 29 days, then return it for no reason. i'm saving 10% on what exactly? sales i can't get paid for or can't complete? as sellers, we're tired of this. we're just waiting for a new site to do it right. unrealistic but put that in the TOS, half your calls go away, this silliness and fake accts stop and sellers are happy. there ya go.

i know it's unrealistic but put that in the TOS, half of your calls go away, the fake accts stop, this silliness stops. heck you can lay off half your staff. i don't want people losing jobs but heck as a company, you'd like that

[inhawaii]

I remember being frustrated like you. I stopped running auctions and all my listings are now "buy it now" with immediate payment required.  I've never looked back.  You may want to consider it. 

Good luck!

[lightlily_arts]

I only give buyers 48 hours to pay and then I open the unpaid item claim.  I don't have many auctions anymore so my problems are with people who make offers and then don't pay after I've accepted.

[soh.maryl]

If this is bothersome to you, why not set up your listings so that an unpaid item case is opened automatically after 48 hours?

[luckythewinner]

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@whoohooohyeahdavid wrote:

put in the TOS 'should a buyer fail to pay within 6 days, the amount will be taken out of your account and into the seller's. for their trouble the seller keeps the item.'

---

What good would it do for eBay to lie in its Terms of Service? eBay does not have access to a buyer's payment account, and no authorization to use it against their wishes. 

But just for fun, let's pretend that buyers were willing to hand over access to their accounts and authorize eBay to take payment from them ... 

If that were the case, eBay could simply make the payment to the seller on behalf of the buyer and then the seller could ship the item.

But that would not be good enough for you - your idea would be for eBay to wait six days and take the money from the buyer and the seller does not have to ship the item. 

I can't think of a better way to drive buyers away from the site. 

[turquoisetulips]

Only in a perfect world for sellers  would that ever happen  . I realize it's very frustrating when people bid  but don't pay.    However  those non paying  bidders  have never given e bay permission to access their private bank accounts to withdraw funds like e bay sellers have . That's the difference .

  I pretty much quit doing auctions  for this very reason ,, about 1/3 of the winning bidders  never paid ..  I did start about 12 auctions last week  just out of sheer desperation.  I had some success and the bidders did pay .. But  I don't think there was enough luck involved to make me  want to risk auctions on a full time basis from now on  .. You may want to give that some thought too .. Tulips 

[femmefan1946]

You seem to be selling mostly Funko Pops a popular mass market collectible with an established market.

In addition, your customer demographic skews to the younger, Instant Gratification, impulse buyer.

It's time to give up the Auction format,  and move to Fixed Price.

Perhaps even Immediate Payment Required.

Today's customer want to see, pay, receive.

With Fixed Price your customer will know what he is going to pay.

Since he will be comparing prices on these widely available items, you might even go for Free Shipping.

DON'T PANIC!

Free Shipping just means that you include your costs for shipping and packaging in the asking price for the doll.

Which is cheaper a $10 item with $5 shipping or a $15 with Free Shipping?

And if you are US-based** you can open an Unpaid Item Dispute after 48 hours. No need to waste time on deadbeats, who probably bought elsewhere when they did not win immediately*. The deadbeat gets 96 hours to pay and if he doesn't he gets a Strike and cannot leave feedback. You get your FVF back.

You can go to Seller Preferences/Buyer Requirements and Block automatically any deadbeat with Strikes.

as a top rated seller i'm forced to have a return policy which means the buyer can keep something for 29 days, then return it for no reason.

Does TRS have any value beyond the 10% discount on FVF?

Do you get enough returns to make Free Returns uneconomic?

Time to get out the Brainiac machine and do some arithmetic.

*Buyers don't read. He never noticed he was bidding on an Auction.

** We foreigners have to wait 96 hours to open the UID

[kensgiftshop]

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@whoohooohyeahdavid wrote:

high bidder for 4 days, no payment, no response, just wasting my time DO SOMETHING!!!

---

They did, they give you the UPI option.

Set it up so it automatically kicks in after 48 hours.

[femmefan1946]

See pictures this is the box you will be receiving

Everyone has their own opinion of mint so decide for yourself

(This one's pretty good) one line on the back, please be ok with that, ty!

Honestly these are small things, I just point them out so there are no surprises*

I do my best but I can't catch everything

Packages are bubble wrapped with care

BUY FROM A TRUSTED SELLER!

If you're satisfied with your item, please take a moment to leave positive feedback, you will receive positive

feedback thereafter, to know the transaction is complete. **

I WILL NOT CANCEL BIDS OR ORDERS, PLEASE PAY***

If a package is delivered to you and you feel it's unsatisfactory, DO NOT OPEN IT! 

Refuse it or bring it back to your local P.O. It'll come back to me. I take pictures pre/during/and after the label is put on the box****

I do not ship globally or combine shipping (due to the fact each one is individually wrapped for safety) *****

Questions? Please ask before bidding.  Good luck!!!

Please don't make an account just to bid, win, and cancel 10 seconds after the auction***

Please don't bid if you have no intention of buying, thank you!***

Lose all of this.

Again, BUYERS DON'T READ.

And most of your complaints are either covered by standard eBay policies or unenforceable.

The whole screed just makes you sound whiney and difficult to work with.

Your Description should explain what the buyer will get, with any damage to the box or the item. No possibility should be in the buyer's mind that there could be damage.

Packages are bubble wrapped with care

Keep this, but I hope you are also putting the box into another box. EBay offers boxes that may be suitable as part of our shipping supplies allowance as TRS/ shop subcribers.

*You are not giving enough information. Everything will be a surprise.

**Only 40% of transactions get any feedback. You can encourage FB by leaving your own on shipment. You could mention that ( "I leave feedback on shipment") because I suspect your demographic likes little rewards and badges and gold stars.

*** You're begging.

**** If you package well, the item will arrive in perfect shape. The rest is a mixture of begging and threats. Not a good look.

***** You can Block overseas destinations, but you cannot block overseas buyers who use Freight Forwarders. If you are getting orders from overseas, look into the Seller Protections offered by the Global Shipping Program#.  The Money Back Guarantee does not apply to forwarded shipments.

It's possible to put several pre-packaged items into one larger box and combine shipping. The larger box may not be cheaper to ship, but you just made a multiple sale.

Most of your demands feel designed to discourage sales.

#As a Canadian buyer, I am required to detest the GSP or be banned from Timmies, but it does offer good protection to Sellers.

[chapeau-noir]

I'd say to get rid of the auctions, too, save that Funko Pops ending prices seem to be all over the map - it may actually be the best format for this unless the OP knows exactly how much the market will pay for each example and can go with fixed price/IPR.  They all sell with plenty of bids, it's getting payment that's the problem.

What I would do is tighten up payments - use auto-open UPI at 2 days (since you don't do combined shipping there's no reason to wait for various auctions to end).  If the individual doesn't pay, eBay basically sends a reminder, a UPI notice and then closes the transaction and gives the 'buyer' a strike for nonpayment.  You don't have to do anything.

Yeah, I would get rid of all the verbiage - I'm looking at this listing on my mobile, and it's pretty grim looking.  A description should be the main focus, with your note that you don't combine shipping due to how the items are packed and a line for payment in 2 days (or whatever you decide), and your friendly note to just ask questions in another para.  Most of the rest isn't enforceable, and some of it might even invite some types of people to mess with you. ☹️

[muttlymob]

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@whoohooohyeahdavid wrote:

when people win an auction n don't pay i like to send ebay this...

high bidder for 4 days, no payment, no response, just wasting my time DO SOMETHING!!!

---

They do something.  If the seller follows the unpaid item process.

File the unpaid item dispute.  You can do this 48 hours after end of auction.  If no payment is received in the 4 days after that you can close the dispute and get a credit for the final value fees.  And the nonpaying bidder gets a strike.

There is a seller preference setting to block buyers with a certain amount of unpaid item strikes - the most stringent is 2 strikes in 12 months.  This doesn't stop all NPBs, but it will block some.

You apparently haven't been filing the UIDs, because you have been leaving negatively worded feedback for buyers (a policy violation).  If you had filed and closed the UID as unpaid you would be unable to leave any feedback.

So you are actually contributing to the problem by not filing the dispute and giving the NPBs their earned strikes.  And you are risking getting punished for all those policy violating feedback.  And losing the final value fee for all those unpaid items.

[femmefan1946]

@chapeau-noir 

You have a point about Funko Pops.

The prices are all over the place. Are they catalogued anywhere?

Auctions may be the best selling option for those.

And the customer demographic would tend to like the idea of winning (and beating out other buyers).

Hmm... I wonder if the deadbeats are on the high priced (over $15) or the low priced (under $5) items? Are the bidders overexcited cheapskates or do they think they can find The Thing at an even lower price?  Or are there just a lot of thrill bidders in the category?

[muttlymob]

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@femmefan1946 wrote:

Hmm... I wonder if the deadbeats are on the high priced (over $15) or the low priced (under $5) items?

---

The OP has left neg/positives for the deadbeats.  More than 10 in the last 6 months.

All seem to be $20 or less final bid price.

[femmefan1946]

The OP has left neg/positives for the deadbeats.

Ooof.

That's cruisin' for a bruisin'.

He's fortunate that his deadbeats are not interested in their feedback or aware of how to Report false positives, which would slap the seller with Defect after Defect.