12-11-2017 05:04 AM
im a young 18y/o girl, but i also suffer from bad paranoia so i tend to over react. ill too ill for work so i have a very low rate of pay, after saving for almost half a year on a phone, i settled on the samsung s8. i ordered it for 400, but the seller isnt answering any of my messages nor have they dispatched my item, ALTHOUGH, it not supposed to be here till wednesday and it is next day delivery, today is monday and it was ordered at midnight friday. i know im probably over reacting but im leaving the country for the weekend this week, its been planned for probably half a year and i dont want to have to cancel because id be going down there with no way to contact anyone. ive just had some down right terrible luck the past couple months and i just dont want to have to deal with not recieving the item ive wanted for a good while as id be really really gutted. i can give the sellers name, they have 100% good feedback, but after looking through a lot of people said they responded fast, when as i first messaged them asking about the SIM card when i first bought it and ive still not had a reply, even after messaging them a further 2 times.
12-11-2017 05:12 AM
@tonbrow_6 wrote:im a young 18y/o girl, but i also suffer from bad paranoia so i tend to over react. ill too ill for work so i have a very low rate of pay, after saving for almost half a year on a phone, i settled on the samsung s8. i ordered it for 400, but the seller isnt answering any of my messages nor have they dispatched my item, ALTHOUGH, it not supposed to be here till wednesday and it is next day delivery, today is monday and it was ordered at midnight friday. i know im probably over reacting but im leaving the country for the weekend this week, its been planned for probably half a year and i dont want to have to cancel because id be going down there with no way to contact anyone. ive just had some down right terrible luck the past couple months and i just dont want to have to deal with not recieving the item ive wanted for a good while as id be really really gutted. i can give the sellers name, they have 100% good feedback, but after looking through a lot of people said they responded fast, when as i first messaged them asking about the SIM card when i first bought it and ive still not had a reply, even after messaging them a further 2 times.
I'm so sorry you have to struggle like this at a young age. Can I ask you a few questions?
When you bought the phone was if from someone in the US? Did the shipping say it was it was being sent by priority post? Have you received any message at all since you bought the phone? Sometimes sellers can be away for the weekend.
12-11-2017 05:14 AM
I can't speak for UK post but I think you're worrying a bit too soon. If you ordered midnight on Friday and the seller has one day handling, he has until Tuesday at midnight to get tracking uploaded. Saturday and Sunday are not considered business days by Ebay. It's also possible the seller only works Monday through Friday so is not available to answer questions on those days.
You have complete protection with the money back guarantee. If the estimated delivery date passes, that's when you can open an item not received case. Your seller may also likely respond to you today. But sending multiple messages about a sale only a couple of days ago may have worried him. Don't be surprised if he refunds you and cancels the transaction. He may think you are too impatient or difficult to deal with.
I hope it works out for you.
12-11-2017 05:55 AM
today is monday and it was ordered at midnight friday.
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If the seller posts the phone today or tomorrow, you will receive it before the weekend.
Bear in mind though, the UK has been hit with heavy snow over the weekend, and snow delays everything in the UK.. Possibly, the seller may have problems getting to the post office if the seller is going to post the phone over the PO counter..
12-11-2017 07:37 AM
If your item doesn't arrive by this Wednesday, wait a day or two and open an INR case in the resolution center. Good luck to you.
12-11-2017 07:43 AM
12-11-2017 08:35 AM
If the phone has not been received by the time you have to go away, perhaps you could get your mail and packages held at your Post Office.