increase of canceled sales by new members
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‎08-22-2017 08:56 AM - edited ‎08-22-2017 08:57 AM
Over the past 3 months I have noticed a major increase of canceled sales,and questions after the fact from buyers with a rating of less than 10. Also I do not receive a reason for the cancel. In ther last case today 8/22/2017 I did not receive a reason but i guess they didn't calculate the shipping amount. In another case after they paid they asked how big the items were which were stated in the listing. I hate to do this but I am changing my specs not tyo sell to anyone without 25 positive feedbacks. I firmly believe that E-bay is not educating new members and they should stat doing so . Like checking shipping costs ,also read the description and shipping method Please let me know if its only me or if other members have noticed this Dave
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‎08-22-2017 11:01 AM
That is not enforceable.
If a personwith under 25 feedbacks purchases it and you cancel, you will get a defect.
increase of canceled sales by new members
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‎08-22-2017 11:18 AM
I have noticed lot of members not paying best offer prices or auctions but when fixed price no problems at all. As for the cancelations high shipping cost may be the issue since lot of new ebay members do not read this but instead rush to buy low price items.
Try to use reasonable shipping costs and recheck your descriptions.
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‎08-22-2017 01:14 PM
I have been on this ebay name for over13 years and I never had this problem untill the past 6 months
we give accurate weights, size and options but E-bay does not explain this to new members
increase of canceled sales by new members
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‎08-22-2017 01:17 PM
Unfortunately this is what buyers have gotten used to at other B&M sites and venues.
In order to be competitive stores and online sellers give them vast latitude to cancel or return.
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‎08-22-2017 01:21 PM
THAT IS NOT CORRECT
Under your site preference under buyer requirements there is an opt to block buyers wh: you can pick various combinations check it out
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‎08-22-2017 01:27 PM - edited ‎08-22-2017 01:28 PM
You can block international buyers
You can block buyers with 2 or more unapid strikes
You can even put specific buyers on your blocked list
You cannot block buyers with less then 25 feedback.
