how to cancel a buy it now after it sold

[bargainbasement101]

A buyer bought an item from me knowing the price was an error and cheaper than it should have been?

[mam98031]

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@bargainbasement101 wrote:

A buyer bought an item from me knowing the price was an error and cheaper than it should have been?

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If you knew the price was wrong, why didn't you immediately correct it upon discovery?  

For the buyer to know it was an incorrect price,  you would have had to of told them that before they purchased the item.  So you had the time between to fix the price.  Not sure I understand how or why this happened.

[janet9988]

Another thought is that why would the buyer even think you made an error.

Your member name is bargainbasement101.... I would assume you mean that with your pricing.

[lux.ra_14]

It's always best to eat your own mistakes.

They don't taste good or go down easy, but it's better than making buyers pay for your errors.

[albertabrightalberta]

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@bargainbasement101 wrote:

A buyer bought an item from me knowing the price was an error and cheaper than it should have been?

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If I were the buyer, I'd see a 22/24K feedback seller (nearly all of the feedback as a seller) with a 25 history and assume the seller knows what they're doing and knows to proofread before hitting submit. 

I'd send it to the buyer at the price YOU listed and never make that mistake again. In the long run, it's a cheap education. 

[fashunu4eeuh]

How to cancel? Wrong question. Why cancel is a more appropriate concern. A conscientious seller would not.

Failing to honor the price is a poor strategy. It fixes only your issue, ignoring the contractual obligation you have to the transaction and the buyer.

eBay considers seller-initiated cancellations a serious infraction and it penalizes sellers harshly for it. It damages the platform, which hurts us all when the buyer withdraws his support of the site due to a BBE. Overall, eBay has been coming down hard on sellers who cause bad buying experiences.

A responsible seller takes the loss because the mistake was not the buyer’s.

[buyselljack2016]

Such a beatdown. I know little about coins, but chances are from what little that I do know, I suspect there was a real good chance that the buyer should have suspected (knew) " listing error" at that price from an experienced coin seller.

But yes, seller error. Seller has to do the right thing or take the hit.