how can I find out if eBay buyer using reshipper?

[jnathan1222]

Hello, 

I recently made a sale on another account, and I found out that the address is going to a freight forwarder in Delaware. The buyer's eBay account is also located in Georgia (the country) and the address also has a freight forwarder code on it. Clearly, it is going to Georgia from the reshipper.

I asked the buyer about this and he said that he works there. Why not just deliver it to your home address in that case? I am shipping a brand new CPU, and I'm afraid that it could get damaged through the third party forwarder. What can I do to prove/find out he is using a reshipper?

[monster-deals]

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@ittybitnot wrote:

As of today nothing unless the buyer states specifically that they used a re-shipper as hilariously explained by a blue.

@monster-deals 

That info is a bit old.  In cases of "not as described claims" ebay messages are no longer considered as "proof" of anything.  Which still comes down to the seller having to provide "proof" the item was reshipped when the proof is impossible to obtain.  Catch 22. 0314

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Which is why watching someone turn themselves inside out trying to explain why we were protected while throwing us all under a bus was hilarious.

Working as intended I suppose.

...or maybe it was that we sellers demanded it.

...but that shouldn't raise any red flags.

EYEROLL

[ittybitnot]

Working as intended I suppose.

@monster-deals 

Be my best guess, as well.  Accounts of these reshipper fraud scams go back years here.  If ebay was eating too many of these by providing seller protection to sellers it would be a natural assumption that the policy would be "revisited" in some fashion.  

The fact that the ebay board people (who used to help) no longer will, and that CS is stuck on "the item has been returned" using bogus tracking information used to deny appeals suggests to me the new trend in play.  The process is so long and arduous it is likely designed to make a seller victim simply give up and go away.  Many do not know any way to get around the continuous denials, and many more do not know how to be proactive and avoid the problem in the first place.  The lack of a setting to  block payments from non-us sources in MP is just another small indicator to add to the mix.  

eBay has not provided any seller protection for "faulty returns" in general.  Likely it will be "easier" and much less expensive simply  to enact that tired old excuse "part of doing business on the net"  with these as well permanently. 

[monster-deals]

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@ittybitnot wrote:

Likely it will be "easier" and much less expensive simply  to enact that tired old excuse "part of doing business on the net"  with these as well permanently. 

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All agreed.

...but it also makes the current ebay model completely unsustainable.

We all know that ebay is not interested in protecting sellers. Blues have all but abandoned any pretense of caring and will occasionally chime in to patronize us by saying water is not wet.

...as if we are their underlings.

[inhawaii]

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[inhawaii]

Even if it's NOT being re-shipped, why would that matter?

The buyer could be moving it from the living room to the bedroom and drop it, then claim shipping damage.

No different than a re-shipper damaging it during re-shipping.