got neutral feed back revision missing now?

[thejo-52]

Where do I go to have Ebay look at removing feedback now?   They were very good about doing it.  I do not want to have to ask the buyer.  Did they remove the option thanks.

[fbusoni]

Go here:

https://www.ebay.com/help/home

Regarding neutrals, please go to this page to see the conditions under which neutrals are removed.

[jg.mason]

Maybe you used them all?

[kensgiftshop]

If it doesn't violate any policy they won't remove it.

They probably won't remove that feedback.

[chevymontecarlo88]

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@thejo-52 wrote:

Where do I go to have Ebay look at removing feedback now?   They were very good about doing it.  I do not want to have to ask the buyer.  Did they remove the option thanks.

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Agree with @kensgiftshop on this one. Really does not violate anything and most likely will stand. It really is not bad feedback and would not worry about it. Those are some of the most annoying feedback because it really does not as much except you ship fast. Go figure. Most buyers will not hold that against you. IMHO

[brightlightbookseller]

To my knowledge, you can't use up feedback removal requests via eBay help.  You have a limited number of Feedback Revision Requests that you can send to customers, but those are separate from having feedback removed by eBay due to policy violations.