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ending a listening

Hi,

 

I am trying to "end" some listenings where the books are not selling. When I click on "end" I am brought to a page in German (which is not my native language in any way) which says to make sure I am getting into Ebay through their homepage and not a bookmark and that the page might not be available anymore. How do I end listings that I don't want up anymore?

 

I have tried on multiple browsers (Micrsoft Edge and Google Chrome) and multiple devices (namely computers and a Chromebook). I have cleared cache to ensure that I was being logged out and that I was logging in properly.

 

The message when I try to end it in English says "

Page Not Responding     The eBay page or feature you are attempting to access is not responding.
Please try the options below:

  • Try to access the feature directly from the eBay Home Page, instead of using a bookmark.
  • Wait a few minutes and try to access the feature again.

If you have waited ten to fifteen minutes and you still can't access your page:

If what you are looking for is unavailable, you may still be able to access other parts of the site from the eBay Home page "

 

Earlier the message was slightly different implying that the page no longer existed as well.

 

Thank you.

Message 1 of 18
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17 REPLIES 17

ending a listening

Hi @copper.boom Who is "CS" (meaning is that customer service or something else) and how would I contact them?

I will have to contact them next week since I am out of town this weekend into middle of next week.

Message 16 of 18
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ending a listening

@psa368 CS is customer service. The quickest way to find the number is to google eBay customer service. Sorry but we are not allowed to post the actual phone number on the boards.

 

Here's a list of shorthand terms and acronyms that we use often on these discussion boards. I hope it's helpful!

https://community.ebay.com/t5/About-the-Community/eBay-Community-Glossary/m-p/27131549#M14

Message 17 of 18
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ending a listening

Thank you so much @copper.boom! sorry for the delayed answer (out of town for several days becuase of the American holiday). That list is quite helpful!

Message 18 of 18
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