Firstly - as everyone here has said - do NOT relist items that have been pulled by VERO or Trust & Safety WITHOUT fixing the issue and getting an email FROM VERO that they are satisfied with what ever agreement you came to with them.
If you continue to list these (or other items) that eBay has an issue with (for what ever reason), they will continue to delist your items, then suspend you, then ban you outright (by your IP so you cant create a new account and do this all over again).
Why does this happen? eBay (on some level) is responsible (based on various copyright/trademark and DMCA laws) to protect a brand owners intellectual property (pictures, items, music, etc) , and the VERO dept was created to do JUST THAT.
VERO itself doesnt create these removal orders, the brand owners do, and eBay follows through, regardless of who you are, what you know, who you know, how you know it and how hot your gf/bf is. NONE of that is important to eBay, what IS important - is that eBay does NOT get sued by the brand in question, PERIOD. To insure that they dont, they MUST remove the item(s) in question or THEY become liable in contributing to the "infringement". eBay will NOT risk its multibillion dollar company for ANYONE elses - its just that simple.
Some brands are more "zealous" then others. Some have entire departments that are devoted to tracking items online (various selling places) and they make sure to protect their brand image. eBay (being the #2 online selling platform) is one of the places these brands go to look for people who may be damaging their brand(s) by selling questionable items. Again, none of it is personal - its simply business.
Where to go from here .... In the email you received it tells you how to contact the rights owner and gives you their contact email. Email them, discuss it with them, show them your proof (credit card reciept from a store etc) and see what they say to you.
If what you say is legit (and Im not saying its not) then they *MAY* agree with you and recind the complaint. In THAT CASE they will contact eBay and when VERO emails you an "alls clear email" you can go ahead and relist it.
What do to if they DONT agree with you and wont recind thier demand(s). Well ... the question becomes "how much is this all worth to you, and what kind of fight - level- do you want to take it to"?
If these are expensive items and you have valid proof - get a lawyers letter. VERO will respond to it since once an accredited lawyer takes responsibility, the "onus" is off eBay.
Some brands dont want you selling their items on eBay - real OR fake - and a lawyers letter, verifiying that the items are legit is one way to get them to "pay attention".
Of course the associated costs may be more then what they are worth and then it wouldnt be worth it.
DONT try any short cuts, eBay doesnt triffle with these issues, nor should they. There are the proper options to handle issues like this, and of course you can ALWAYS call eBays CS agents and discuss it with them.
Relist with out resolution = suspension or banned account!
