ebay error message - Your offer price is too high. Excuse me?

[toomuchstuffagain35]

Have a buyer who is on the app where as we all know ebay refuses to allow the Request a Total function, so I said not a problem I'll just make you an offer and then once you accept I can send you an invoice with the adjusted combined shipping.

Nope. ebay sends me a message in red with an exclamation mark that my Offer price is too high and won't allow it to be sent.

Since when did ebay decide what an offer price should be?

This better be a glitch.

[chapeau-noir]

The app is garbage.

[powell-memorabilia]

eBay requires a small discount for an offer to be sent.  This provides the buyer an assurance that there is actually a deal - not just a seller fishing with the same price as the regular deal.

[coolections]

No need for anyone to request the total. When a buyer makes on offer it includes whatever the shipping shows on the listing. Buyers should already know the state always charges tax just like at a store. By you changing things up and doing it your own way it someone how confused the bots. Just have the buyer make an offer like everyone else the way it is designed.

[toomuchstuffagain35]

Yes, but this was on my desktop.

[toomuchstuffagain35]

Nope. Never has before and I've used it often to be able to send an invoice with combined shipping.

[toomuchstuffagain35]

So you've never offered a buyer a shipping discount when they want to purchase multiple items?

[rschissler]

I agree with the frustration of eBay not allowing the Request total on a mobile device.  i think it is ridiculous, and I've never heard a good reason for it.  Can you ask the buyer to try it on a PC or laptop, if they have one available?

[toomuchstuffagain35]

I just tried again and got the same error. Actually I was wrong, it doesn't say the offer price is too high, it says too large.

But the help page says this.

"If a buyer sends you a question about an item you have listed in a fixed-priced format, you'll have the option to reply with an offer. If you've already replied to the buyer but wish to make them an offer, you can find the Reply with offer button in your first message to them.

The offer you send can be for more or less than the Buy It Now price, and you can send a buyer up to 3 offers. Each offer is valid for 48 hours or until the listing is sold, whichever comes first."

[luckythewinner]

---

@toomuchstuffagain35 wrote:

Since when did ebay decide what an offer price should be?

---

As far as I know, the "offers to buyers" function has always set requirements for the offer amount:

The amount in your Offer to buyer must be lower than the Buy It Now price in the listing:

• at least 5% lower for items under $200
• at least 3% lower for items between $200 and $1,000
• at least 2% lower for items over $1,000

https://export.ebay.com/en/marketing/promote-listings/offer-buyers/

I have no idea if that policy applies when you respond to a question with an offer, though.