eBay’s Ongoing Failures: AI Issues, False Promises, and Zero Accountability – Enough is Enough
It’s time for eBay to be held accountable.
Over the past few years, eBay has become increasingly unreliable, and sellers like me—and many others—are paying the price. I’m posting this publicly because eBay needs to see it, and the public deserves to know how this platform treats its users.
Here are just a few of the major issues that I and countless others have faced recently:
eBay’s AI Is a Disaster – Their automated systems make error after error, from falsely flagging listings to restricting accounts without reason. Instead of helping sellers, it actively works against us.
False Information from eBay Support – I’ve personally been given incorrect instructions multiple times by eBay employees, leading to financial losses, lost products, and account restrictions. Worse, when confronted, eBay refuses to take responsibility.
Broken Promises and Lies – eBay constantly makes guarantees about customer service, issue resolution, and seller protection. In my case, I was promised five times that I would be contacted to resolve my issue. Guess what? Still no response.
No Accountability – eBay makes mistakes that cost sellers their money, their products, and their accounts, yet refuses to acknowledge them. Sellers are left to deal with the fallout while eBay continues to profit.
This is unacceptable. I urge anyone who has experienced similar issues to share their story. The only way eBay will change is if we make enough noise.
eBay, if you’re reading this—which you should be—you owe your sellers real solutions, not empty promises. If you refuse to fix these problems, expect more public pressure, more bad press, and more sellers taking their business elsewhere.
Sellers, buyers, and former eBay users—comment below. Share your experiences. Let’s make sure they can’t ignore us any longer.
