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eBay refunding orders while en route

Shipped something priority the week before Christmas. Tracking shows it’s still being processed. The post office it went through had to close half the building for contact tracing so it’s super delayed. USPS.com warns of unprecedented delays. Buyer opened a case and eBay ruled in their favor. I think it’s insane eBay is doing this to sellers during a pandemic. I’m going to try and intercept the package but my feeling is I just got scammed out of $800. Has anyone had experience with appealing these types of decisions because of covid delays? 

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eBay refunding orders while en route

Why would uyou use USPS in the week before Christmas on an $800 order? Surely Fed Ex or a courier would have been a better option? Intercept your package its your best bet. Next December use couriers as USPS cannot cope with the volume.

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