11-25-2018 07:37 AM
eBay listings not showing up on eBay after I started working on cataloging them.
They say that there is a glitch in their system and it can take up to 1 month to resolve.
Has anyone else had this issue or experienced something similar?
When I go to myebay and I view my active listings I can see 170 active listings. When I take a title and search it on eBay, I get 0 results. When I view my ebay store front I only see items that I listed yesterday and none of my GTC listings.
Thanks
Louis
11-25-2018 08:31 AM
I'm surprised they admitted to a glitch. They usually tell you everything is working perfectly.
Yes, I've experienced the same issue. Don't worry bout it. You can't change it and ebay will make your listings visible when they want to.
You did nothing wrong.
11-26-2018 12:38 AM
11-26-2018 12:48 AM
From Canada I see 46 listings. All are Fixed Price.
The MotherLove Sitz Bath, which I figured would not have many competitors, shows up when I Search Mother Love Organic Herbal but the See Other Items also shows only 46.
after I started working on cataloging them.
What do you mean by this?
Listing?
Revising?
If you have the 170 saved somewhere, what happens when you relist them?
Are they on your Unsold List?
Can you do Sell Similar?
11-26-2018 09:34 AM
@tsoliassoft
There is a Product catalog board, it hasn't been to helpful lately since ebay seemed to have stopped helping sellers with this all important massive roll out on how we list & build their catalog and how buyers shop !
Alan from ebay has been helpful and is trying to find out information about getting ebay staff to work the board again.
Try posting the issue there if ebay doesn't start answering soon then at least maybe someone else who is trying to catalog items can help you.
Good Luck
https://community.ebay.com/t5/Product-Catalog/bd-p/ProductCatalog
11-26-2018 03:43 PM
eBay suggested I end all my listings which I did and relaunch all of them. This caused me to loose all my sales history, but I wanted my listings active so I listed to them. The relisting fees were $50.00 and they do not want to reinburse me, even though its an issue with their system.
After I ended my listing and relanched them I did get 1 sale and my auctions were up for 24 hours.
24 Hours later they disappeared again from the system.
I need help.
Thanks
Louis