02-25-2024 01:38 PM
Any time I create a new, single listing, it'll get stuck and I'm having to recreate a listing. I have a small store, I have not reached any monthly limit, no issues with my account but no matter what network I use, AND clearing cache, cookies, etc, it will almost, always, get stuck after uploading photos and gives me "We looked everywhere", and the main eBay site will simply disappear with the notice "Where's all the stuff? Our homepage is down, but the rest of eBay is fine. We'll have it back up in a moment." which I know is not true since I can see it on my phone they're live.
I searched here but found no answers.
02-25-2024 01:40 PM
It seems like there's an issue with uploading several photos. I only upload max 3,000 pixels wide photos and if I upload just ONE, then it seems like it takes it but still need to go back to my listings and upload the rest.
02-25-2024 01:53 PM
I think it's been resolved.
The problem is CHROME.
I switched to Edge and now, the issue is gone and can freely create listings, update, load photos, etc. So I'm not sure what's going on with Chrome but will let eBay know to see if they can fix the issue. I've tried Chrome Incognito also and doesn't seem to matter. Something isn't working with photo uploads no matter what size, reduced dpi, etc.
02-25-2024 02:13 PM
That is odd, since Edge is built on the Chrome engine.
02-25-2024 02:21 PM
I use chrome. Does this happen when you are creating an auction listing? This happens to me when I create an auction that is scheduled to be active. If you wait about 15 minutes you should be able to view the complete listing under the scheduled listings tab.
02-28-2024 06:38 AM
Right? That's what I thought. I cleared everything including cookies and wiped but still gets stuck.
I'm not on VPN either.
02-28-2024 07:13 AM
I use Firefox myself. Though I have also used Opera GX. I hate Chrome, but I have to use it for some specific websites that won't work correctly on any other browser... lol
Edge? LOL Hate it.
Another thing that can muck up how the site works is the internet connection. Make sure its decent speed, and you may need to set an alternate DNS, such as Google's. The addresses for their DNS servers are 8.8.8.8 and 8.8.4.4
You can set that in the network connection as an alternate. Most systems by default use the router or modem IP as the DNS server which relies on your ISP for the DNS routing. I had to go with setting an alternate as one ISP in our area has DNS server issues all the time and it breaks your internet, even though with a different DNS its fine. lol
02-28-2024 07:25 AM - edited 02-28-2024 07:25 AM
@mokuzai7 wrote:I think it's been resolved.
The problem is CHROME.
I switched to Edge and now, the issue is gone and can freely create listings, update, load photos, etc. So I'm not sure what's going on with Chrome but will let eBay know to see if they can fix the issue. I've tried Chrome Incognito also and doesn't seem to matter. Something isn't working with photo uploads no matter what size, reduced dpi, etc.
I have issues with Firefox as well, perhaps it is a setting, of course I don't know.