If a Seller refuses a return or does not except returns, eBay can rule against you and place a hold on your PayPal account and zip your money to FORCE the return.
Yep.
No Returns does not mean No Refunds.
Some sellers of fragile items choose to accept pictures of damaged items, rather than insist on the return of a box of shards.
Any seller can insist on the return of the disputed item whether or not they have a No Returns policy.
The real question is who pays for the return, but few buyers are willing to admit that they just don't like what they bought and pay for the return.
when a BUYER purchases an item through auction or buy-it-now and fails to pay for it, they just get a strike on their account.
That Strike will make it harder to bid or buy on eBay in future, because most sellers have an automatic Block on bidders with Strikes as deadbeats.
WHY DOESN'T EBAY PLACE A HOLD ON THEIR PAYPAL OR BANK ACCOUNT AND ZIP THE MONEY TO PAY THE SELLER?
Because the buyer changed his mind. He doesn't want it. If he is forced to buy it, not only will he never buy on eBay again, and tell all his friends and relatives, and start a class action suit, but he will demand his money back because the item is Not As Described, if necessary making the NAD stick with the careful use of a sledgehammer.
Apparently you have never worked in B&M retail.
Customers try on clothes and then put them back. Customers mess up carefully arranged displays. Customers even sample the grapes, or turn up at the register with an empty coke bottle and pay for the drink they finished while shopping.
Not paying for an item the customer never received, is nothing compared to tidying up after a day working the shop floor.
https://notalwaysright.com/working/
If you have less than one percent of your transactions go bad, you're doing better than most retail businesses.
If you are having more, look to your business plan, because sometimes the problem is the seller.
