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different user ids same mailing address

I sold 2 items yesterday to 2 different, but very similar, users ids that both have the exact same mailing address.

Both accounts where created yesterday.

I also got 2 different phishing emails targeting paypal information this morning.

 

Anyone else have this happen?

 

Message 1 of 12
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11 REPLIES 11

different user ids same mailing address

Probably guest accounts. Do they have weird looking random letters & numbers?

If yes, you HAVE to ship separately.
Message 2 of 12
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different user ids same mailing address

Why mail them separately?

 

Message 3 of 12
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different user ids same mailing address

Most likely guest accounts. This is totally normal.

 

LOG IN directly to Paypal to verify payment. If the payments are there, ship separately. If there are no payments there, after 48 hours file an unpaid item dispute (UID) in the resolution center.  Close it out 96 hours later. Your fees will be refunded.

 

 

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 4 of 12
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different user ids same mailing address

@dewbacktrader   I would tend to agree with @pink.fish.rule , could be Buying as Guests ...

Just and FYI - members are allowed to have 8 IDs tied to one PayPal account ...

Regards,
Mr. Lincoln - Community Mentor
Message 5 of 12
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different user ids same mailing address


@dewbacktrader wrote:

Why mail them separately?

 


Guest accounts - two separate IDs. You can't combine orders with separate IDs.

 

Well...you CAN...but it's really not a good idea.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 6 of 12
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different user ids same mailing address

I understand that people can have more then one account but why would someone make 2 accounts on the same day and make 2 orders for very similar items (for the same board game).  

 

My concern is also tied to the phishing emails the next morning as well.  It just seems fishy.  

Message 7 of 12
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different user ids same mailing address

A guest account is just that - an account for a guest, someone without an actual Ebay account. Yours could be guest accounts, or actual newly registered accounts.

 

Guest accounts are usually a random string of letters and numbers. With a guest account, once a checkout is completed, from my understanding another one cannot be made with the same ID.  Would a back to back guest checkout have similar IDs? I don't know. It's possible I suppose.

 

And it's quite possible you are being set up for a scam with the fake Paypal emails. Just log directly in to Paypal to verify payment. Don't click an email link.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 8 of 12
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different user ids same mailing address

They didn't make multiple accounts. They purchased as "Guests".

Message 9 of 12
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different user ids same mailing address

Probably a single new buyer, using a guest account and the same Paypal account.

The PP payment will show you a personal name along with the address. Are those the same?

DH and I have had different names for over 50 years of marriage and share a PP account, so that's no biggie.

The phishing is the concern. Don't give a phone or text number. Do send only after money is in the PP account.

 

If the names are different, they may be gifts, but you can send them in one parcel. Just adjust the size and weight of the package when making the shipping label and add the tracking number from the single package to both sales records.

Message 10 of 12
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different user ids same mailing address


@dewbacktrader wrote:

I sold 2 items yesterday to 2 different, but very similar, users ids that both have the exact same mailing address.

Both accounts where created yesterday.

I also got 2 different phishing emails targeting paypal information this morning.

 

Anyone else have this happen?

 


Okay. Were the emails wanting paypal info connected to the 2 items you sold? Were the emails from the actual buyer IDs?

 

It's POSSIBLE these are scammers giving a reshipper address.

Message 11 of 12
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different user ids same mailing address

I suppose they could be guest accounts like everyone is saying. From my personal experience situations like this end up being scammers. I would google the address and see if it is going to a shipping forwarding company. Doesn't hurt to call eBay and talk to trust and safety before shipping. eBay is so slow at catching and reporting fraud that you probably won't know till it is too late. You should be protected on the PayPal side of things as long as you have tracking uploaded.
Message 12 of 12
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