customer service

[rosary12]

Does Ebay has a Customer Service Representative or Ebay has a Chat Robot Customer Service?  The rep told me I cannot list more because I have reached my selling limit of $3,000.00 this month.  The fact is I sold less than $299.00 this month of February.  Another reason I cannot list more is that I have reached the number of items that I can list in one month which is 109 items. I have listed less than 10 items this  month and including my existing listing I have a total of 96 listings 13 short of 109.  I cannot even revise my existing listing because Ebay says I have reached my listing limit. My listing defects is more than 6 months ago and I have tried to correct them from now on.  Ebay is counting defects for the whole year.

[eunster1313]

---

@rosary12 wrote:

Does Ebay has a Customer Service Representative or Ebay has a Chat Robot Customer Service?  The rep told me I cannot list more because I have reached my selling limit of $3,000.00 this month.  The fact is I sold less than $299.00 this month of February.  Another reason I cannot list more is that I have reached the number of items that I can list in one month which is 109 items. I have listed less than 10 items this  month and including my existing listing I have a total of 96 listings 13 short of 109.  I cannot even revise my existing listing because Ebay says I have reached my listing limit. My listing defects is more than 6 months ago and I have tried to correct them from now on.  Ebay is counting defects for the whole year.

Selling limits
https://www.ebay.com/help/selling/listings/selling-limits?id=4107&st=3&pos=1&query=Selling%20limits&... 

---

[714ricki]

Its normally the $$$$ sold + $$$$ listed = Your $$$$ limit. 

From the seller hub, go to the monthly limits field & click request to list more. If they ask you questions for the reason, then respond back to their questions in for them to make a decision. 

Good luck

[klhmdg]

Yes eBay counts defects for a whole rolling year.

Seller limits are $ amount or total item. It is not $3000 and 109 items. It is $3000 or 109 items.

The $3000 includes all listings not sold and just listed and sold.

[janet9988]

It is March and the process starts all over again.

All items listed in March count as part of your limits. Even ended listings and relisted ones.