contacto

[mariocabrera00]

necesito contactar con un agente ebay en espanol 

[mam98031]

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home

[wastingtime101]

Hola @mariocabrera00 . Publique su pregunta aquí y haremos todo lo posible para ayudar.

[wastingtime101]

I found your question here about the account security issue.

You should follow the link eBay provided. If you are directed to chat with a representative, use an online translator.

Did you check to see if you're able to file an "item not received" claim instead of messaging the seller? Instructions here: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

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Encontré tu pregunta aquí sobre el problema de seguridad de la cuenta.

Debes seguir el enlace proporcionado por eBay. Si se le indica que charle con un representante, utilice un traductor en línea.

¿Verificaste si puedes presentar un reclamo de "artículo no recibido" en lugar de enviar un mensaje al vendedor? Instrucciones aquí: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042