contacting Ebay stores

[frank907]

I have called Ebay three times over three days and have waited listening to their "Please wait for the next available agent" message for about an hour each time. If I use their computer sites to contact them it will go no further because there is no suggestion to click. Even with the one that says they will call me.  For a company as big and good as Ebay is their help and managers have something to be desired. 

THINK!!  It may be a new experience.  Been with them over ten years and never seen it so bad lately.  Never had this problem before as I have gotten alot of help from them.

[ed8108 · Accepted solution]

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@frank907 wrote: It may be a new experience.  Been with them over ten years and never seen it so bad lately.  Never had this problem before as I have gotten alot of help from them.

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With all of the recent site changes, glitches, problems, modifications,

new rules & policies, etc., insufficient staffing is probably the reason for experiencing a longer wait time.

Just keep trying and allow more time in order to speak with a cs rep.