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cancel order

I have tried to cancel an order and it keeps telling it cant be done.  HELP

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cancel order

Ask the buyer to send a cancel request. 

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cancel order

I also was having the same issue. I contacted Ebay customer service on chat. They stated that Ebay is having some technical issues and a work order was placed. I also could not do a refund due to an item being sent back to us for insufficient address. I am guessing that is also included in the current technical issue.

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