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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Cancelled by buyer...ebay says refund not complete

Buyer won auction for item on 4/28. Paid on 4/29. Minutes after paying, buyer writes to ask to cancel the order. I cancel the order and refund can't be completed through Ebay because there aren't enough funds in my PayPal account. I add funds the nex...

Reprints

Please stop listing cards in the title and then all the way down in the description you add it is a reprint! Yes I know everyone can’t afford the original card but it is to me to be deceiving and should say reprint directly in the title or eBay shoul...

Duplicate listings

I have came across a seller selling the same item as me which is fine but they have 2 listings for the same item giving them a competitive advantage. I know this is against ebay policy, how do I report the seller? Below are links of the same item in ...

eBay is Failing when it comes to price gouging! They only want Volume seller to make money!

You mean this listing is not ripping people off! These Lysols cost $5.99 ea. They want $60.00 for them. But crooked ass eBay looks the other way because they are a volume seller. eBay is helping volume sellers because they accumulate lots of final va...

Hand sanitizer

So, I've seen the statement that Ebay is removing listings for masks and hand sanitizer due to price gouging but what does this mean for those of us who make cosmetic and bath/body products including hand sanitizer. I make custom scented sanitizer, b...

Item bought Hawaii/Alaska current.

Do I continue to ship there or change to block those destinations. (Havent sent there in while). Should I notify buyer anything as I am not sure how long it would take to get there to Hawaii? or just cancel... at current state). It was set for USPS a...

Gallery URL has '<' or '>'.

Thanks in advance for any advice you may have for me.I've been taking pictures & listing today. All of a sudden on my latest set of pictures, I get this message and it won't allow me to list the item. What does this mean . . .Gallery URL has '<' or '...

How long after returning store from vacation before listings return to search results and store?

Been selling on ebay since 2011. Have run a fairly successful store in that time. Over the Labor Day weekend, we put our store on vacation but allowed buyers to continue to purcahse items. Then a few months later, we lost our Top Rated status because...

Resolved! deleting categories from my watch list

HiHow can I delete custom categories from my watch list that I no longer use?These are the ones I created..not the ones ebay adds.Thank you

KN95 masks

Today (4/30/20) I attempted to list some extra KN95 masks that I have here on Ebay but the listing was not permitted due to recent regulations regarding the prohibited sale of certain PPE equipment. Ironically, there are roughly 200+ different listin...

Help with obscene content on my landing page

I collect small press and independent comics. For some reason, ebay thinks that small press comics are pornographic comics and plops those right on my eBay home page as suggestions - definitely not the comics I collect or would buy. These comics shou...

should I ship outstanding orders? in a bind - suspension :-( Please help

My account was suspended due to "price gauging" early today and I had sold and gotten paid for 40 items in the 24 hours prior to the suspension. some of the buyers started to cancel the purchases as I believe they received notice from ebay on my susp...

E bay allow pre-approved price gouging seller to sell hand sanitizer for high price

Ebay allow to sell hand sanitizer for pre-approved sellers who's selling 2Oz bottle for $12 , 3 pack of 2.7Oz bottle for $22 but doesn't consider this as price gouging and allow them to keep selling and increasing price just because they are pre-appr...

MYOB Seller?

An annoying situation. On eBay I am just "small potatoes". I sell comic books. I get unsolicited messages from a seller with lots of sales and great feedback. He complains that my prices for certain items are too high. Please pardon the expression bu...

Resolved! Question about an open case , what to do

I have a case a buyer opened for reason : doesn't match description or pictures. Both are lies. The buyer didn't read full description that it was for PARTS & REPAIR ONLY. Written in the title and description several times and under the category for ...