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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Online auctions sure don't work in favor of the buyer (or the seller for that matter).

I've bought a few things to resell from online auctions in my area, but man, they aren't fun. 1. Shipping only. Some places only ship. Very large and heavy item? Forget it, unless you want to pay $50 for shipping on top of the item. 2. Dimly lit phot...

Resolved! Buyer returned an item claiming it was broken, but it was received back to me fully functional

A buyer returned a camera I sold, saying it did not power on, even after charging the battery. They made the return claim within about 3 hours of it being delivered per the tracking info. Since it was a "defective" return, it was auto approved and I ...

Proactively warn your buyers for potential delivery delays!

I'm posting this as a reminder to all sellers that if there is a newsworthy issue going on that could potentially cause shipping delays, that you should always proactively message your buyers and let them know before you ship or when you ship on the ...

Seller Performance Policy Question-Cases Closed Without Seller Resolution

I am hoping that someone will have some actual insight into this issue. I currently have 3 defects that are affecting my cases closed without seller resolution category under my seller performance review. I called Ebay and had one of those defects re...

Bidders asking stupid questions ?

Ebay "Return due to Defect" is so broken

As a seller, I am always following the rules on Ebay, and I was trying to be the best seller I could, if anything was wrong I will instantly refund the buyer. No problem with that. What happened a couple weeks ago was something I never experienced. S...

How to contact a buyer by phone. Buyer not responding to emails

Hello all. I recently sold my BMW to a buyer here on email but the buyer hasn't made the required deposit and is ignoring my emails. I just went through this earlier with a non paying buyer(same BMW). Is there anyway to get a phone number to call or ...

Resolved! BEWARE SELLERS - eBay engaging in fraudulent acts

A week ago, I just had someone change their mind about an item just after I shipped it. I have a posted policy that I DO NOT ACCEPT returns. Now the eBay buyer protection policy is one thing -- that's okay, obviously. But this guy was complaining tha...

Is this a scam?

I had an item listed for $1000, local pickup only.Somebody bought it, and the money showed up in my Paypal account, though it was on hold.But then they messaged me that they were far away and couldn't pick it up, but they would pay for shipping, "no ...

How to Add a Counter to a Selling Page on eBay ?

How to Add a Counter to a Selling Page on eBay

Payment not received

I have a buyer who sent me a picture of her page showing she paid but eBay has her marked as awaiting payment and it is not in my PayPal account. She claims the funds have left her bank and she thinks I’m lying but I have no idea where her money is. ...

Can you make bidders pay right away?

So I stopped using bids and offers after some bad luck that buyers don't pay up up to two weeks. One person on discord said that I should do bids again, but I refuse after what happened. The person said that you should make your account to have the b...

Disputing a "Negative Feedback" on eBay is USELESS

Disputing a "Negative Feedback" on eBay is USELESS proposition, no matter how absurd/ridiculous/unjust a reason for the "Neg Feedback".eBay automatically rules for the buyer no matter what. And they use the same wording "It's the buyer experience".It...

Do any sellers E-mail the buyers to double check shipping info is correct????

I've been selling things I want to get rid of on eBay for decades. This is my 2nd account on here. I've never messaged or E-mailed a buyer to make sure their address information is accurate before shipping, unless there is an issue with an address it...