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Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Impressions
What should we usually do to increase impressions... How many auctions should we put, and how many fixed prices should we set? Can anyone give me an idea? I hope it will help others who see this
Q4 Is Almost Here: 3 Questions
Are you feeling optimistic about Q4, or pessimistic? Most sellers have probably been prepping for Q4 for a while now, bit I'm curious---what are you doing to get ready for what is, for most of us, generally the busiest time of the year? And what woul...
Resolved! Items still not showing up after 24 hrs
Hi! Hope you're well and staying cool wherever you may be! I'm very familiar with eBay as I've been a seller on another account for about a year. I just created a second account for my handmade jewelry and on Sunday I listed my items at around 6:00 p...
Resolved! Listing Quality Report Gone?
Is everyone else missing the Listing Quality Report in Seller Hub today? It was still there a couple days ago when the traffic page was having a problem not updating. https://community.ebay.com/t5/Share-eBay-Technical-Issues/Traffic-Page-Purely-Retro...
So the package arrived but was empty and eBay still wants their money...what do I do?
Sold and item. My guess is the box was poorly taped and opened in transit and the item taken. The buyer received and empty box and I approved his refund request. Now Ebay wants their fee...any way to dispute this since the item was lost or stolen in ...
Chaged in error for Bold Listing
Anyone else having this happen when listing? I've had 2 recent listings show a $4.00 charge. I clicked list on one before I was able to correct it when I saw $4.00 for Bold Listing that was a Ebay glitch. I just did another lisiting and I caught it b...
shipping to Hawaii?
So many of my shipments die in California and I have to refund. I am in Virginia. I am thinking of upgrading a package today to Priority if it's not too expensive, probably will be due to the distance. In your experience does that help? I don't think...
Resolved! Promoted Listings - % to start with?
I'm thinking of trying some Promoted Listings. For those that have used it, and found it beneficial - did you go with eBay's suggested %, or try your own? NOTE: I've seen some suggestions to try as low as 1%, 3% and 5%. I suppose in the end, it depen...
Resolved! Anyone ever figure out how to change an ebay URL to match the owners store name?
I started my eBay journey probably like many. I sold things to make a few extra bucks, and then somewhere along the line I found some success and decided to expand to a store. Recently, I got to the point where I wanted to begin trying to use social ...
Resolved! Buyer disputing my item despite clear photos and accurate listing
I just started selling again on eBay after about a 10 year hiatus. A couple weeks and a couple thousand in sales, so far so good. Until a buyer bid up my listing on a collectible Barbie (listing 284919224863) to a much higher amount than I expected t...
How would you respond to really dumb questions from buyers?
How would you respond to really dumb questions from buyers? Perhaps after 22 years of selling on eBay and other online venues I’m just burnt out by the number of dumb questions I get from buyers. I’ve accepted that many use their cell phones to brows...
$600 item, buyer created account yesterday
They already bought the item but hadn't yet paid. I've had newer accounts with zero to 1 feedback buy from me but never an account created the day before. This makes me very nervous.... Thoughts? I can take a cancellation hit if I really need to... I...
YES there is an actual view count freeze glitch in Seller Hub (see proof here)
Started sometime in the past 48 hours. If you click on the blue underlined number, you will get a popup showing your actual view counts on that item.
How do I report fraud within ebay ? Very Serious
Seller Protection Issue: Dealing with customer service outside the US. I have been lied to several times and given dates of financial transactions that never existed by ebay reps. Process has been ongoing for about 1.5-2 months. I asked the CS Superv...
Resolved! Leave feedback
Why do buyers not leave feedback? I’ve had excellent experiences with buyers and I leave feedback for them but they don’t for me. It’s frustrating. Thank you
