mam98031 • Volunteer Community Member • Buyer/Seller since 1999
The delay in getting you access to your money is likely due to you being in China.
On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
https://www.ebay.com/help/home
@trevosmole-0 wrote:Honestly, I think we should try and get a class action against them. This is total bull**bleep**
Whatever your issue is with Ebay can't possibly be the same as the OP has since they are located in China. A class action would be for one reason not a multiple choice thing. You would need to find those that had the same problem as you do.
May we ask what your issue is with Ebay?
@brightlightbookseller wrote:Nothing suspicious about private listings. We use private listings almost exclusively, to avoid anyone being harassed for the types of books they buy among other things. eBay doesn't care about that (even though a few people might).
I don't personally have any problems with Private Listings, but I do not like it when a buyer has Private Feedback.
@ebooksdiva wrote:You can read about his issue here👇
Not sure what you mean. Are you saying the OP of this thread has the same issue as the OP of the thread you supplied the link above? I'm not willing to assume that. The OP has not shared the email they got from Ebay with us. Their issues could be completely different. Or if you think there is only one reason for this to happen, which is like the other thread you reference, that would be incorrect. There are a variety of reasons this can happen.
