cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Daily Reminder of How Buying Works on Ebay...

So I sold a fairly expensive computer part. Still a good deal. I offer great prices on all my items. Running a sale on them right now even.

 

I get consistently excellent feedback. I put in the work. I test EACH AND EVERY ITEM I sell. I let nothing escape my view.

 

Don't get me wrong. I get returns all the time. From people who honestly tell me that they want their money back for remorse. I could refuse, but I always accept the return. I don't play the game to keep people's money unless I earned it. You wanna return? Fine, as long as it's in the same condition and state I shipped, as most times, I ship it brand new.

 

I of course sometimes get fraudulent buyers too. Have taken loss as almost all sellers on eBay have. Got back my fair share of rocks and excessively "light" packages. Cool beans. It happens. I budget for it. Not fair, but still, it is what it is.

 

But now I run across this type so much more frequently. The type who demand I sold them "non-working" items. With ZERO explanation. Not that eBay requires it, Lol. They really don't need to say anything, really.

 

Anyways, I don't sell non-working items. Of course, I don't. Things can get damaged, as nothing is perfect, but it is very very, I repeat VERY hard to damage the items I sell due to how I pack them. I over-kill with packaging. Don't believe me? Check my feedback. Almost EVERYONE says I have excellent packaging. Then, as I said, I test IMMENSELY before shipping to ensure the item I sell works.

 

So I know automatically when someone says an item is not working, it's a lie. (99.99% of the time)

 

Now, just to add to this, 100% of the items returned as non-working by these genius "rent my item" buyers come back in perfect working order. (Well, 100% of the ones who return the legit item, and not a rock.)

 

The rock returners get blocked and I cry at my loss and move on. Police reports, complaints, blah blah. Nothing is gonna do any good unless this person is doing this on a regular basis and has many, many complaints. Even then, most likely nothing is done. You know it. I know it.

 

Again, shouldn't be this way, but it is what it is.

 

So now I just want to post to give everyone their daily reminder of how things work on ebay.

 

Please see my attached pic with commentary! :.)

 

Screenshot_2021-04-16 Return Detail.png

 

 

Message 1 of 5
latest reply
4 REPLIES 4

Your Daily Reminder of How Buying Works on Ebay...

What did the buyer only  want?

- "Ah yes, the free return label."

 

No need to take them to task, in my humble opinion. Sorry this keeps happening to you. Good luck.

Message 2 of 5
latest reply

Your Daily Reminder of How Buying Works on Ebay...

Yup...

It's because I can no longer count on buyer honesty that I HAVE to test each and every return!

I have no way of knowing what is wrong with the item, it might still work, it might not but that's pretty much regardless of what the buyer has chosen for reason or said in the comments.

And I have to test it because that affects whether it can be resold, and in what condition...

This testing takes time, and that adds more cost to the equation.

 

Unlike you however, I learned a long time ago to add ALL costs incurred to the price of the items for sale.

They want entitled treatment, fine by me so long they're paying for it.

 

Sorry, not sorry.

Message 3 of 5
latest reply

Your Daily Reminder of How Buying Works on Ebay...

I used to not reply this way, as you say, "to take them to task", but sometimes it's warranted. Just as you felt that the response might be patronizing to them, this is what I want. It's my tiny modicum of revenge when I know I am essentially paying to allow them to rent my items. I never used to respond this way, but now I do. I let them know that I'm not clueless. I know full well what they want. So yes, they will get a free return, but I will let them know I know it. Sounds fair to me.

Message 4 of 5
latest reply

Your Daily Reminder of How Buying Works on Ebay...

TLDR version:

 

"Buyers can use fraudulent disputes to steal items or avoid paying return shipping".

 

Message 5 of 5
latest reply