ebay recently changed the format of the emails they send us when an item sells, as well as the subject line. At first, I didn't think much of the change, but as it I sell more items, it becomes more obvious that this is a serious issue. The subject line is now truncated so if I sell a lot of similar items, they all come grouped together in Gmail. For example, the following similar but very distinct items sold tonight but their subject line is now the exact same (which means they're grouped together now in Gmail and can no longer figure out what item I'm selling is hot from a quick glance at my email).
GI JOE Real American Hero #273 Cvr A IDW Comics 2020 DEC190671 273A (CA) Atkins
GI JOE Real American Hero #274 2nd ptg IDW Comics 2020 JUL208886 (A)Diaz (W)Hama
GI JOE Real American Hero #277 RI 1:10 IDW Comics 2020 277RI SEP200479 (CA)Royle
GI JOE Real American Hero #274 RI 1:10 IDW Comics 2020 274RI JAN200741 (CA)Royle
GI JOE Real American Hero #276 RI 1:10 IDW Comics 2020 AUG200590 276RI (CA)Royle
The subject line is truncated now "Your item has sold: GI JOE Real American..." which is really unfortunate.
In addition, the body of the email is much lengthier now with a lot of instructions at the top of the listing informing me what I need to do now that I sold an item instead of just showing me the relevant information about the item sold along with the buyer's information. I had 2,490 orders in the past 90 days ... I don't need ebay to tell me how to ship an item. I just need the relevant information for the item sold as it has been for who knows how long.
These changes are really frustrating to a long time seller who does this for a living. Really wish their tech team would consult with some full time sellers before making changes like this which were counter-productive to the selling process.
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Ryan
Seibertron.com
