I only been with ebay for just two months, I was scammed by a known scammer (known by other sellers) on 6 items that were purchased one after another in about two weeks time. Then claims were filed accusing the items were either not working, ripped, or arrived damaged. On the first two cases ebay immediately sided with the buyer (scammer) while the others were on hold pending for 'evidence' but ultimately sided with the buyer, I was charged return shipping label fees and only to receive envelopes back with a flat piece of cardboard inside. When I take the first 2 cases to customer service I told them this buyer is a known scammer to other sellers, and, out of 100+ items I have sold this is the only buyer open claims for damaged goods, why would any seller on earth that has a 100% feedback rating would want to send damaged items to one single buyer she does not know what-so-ever! Why would one single buyer keep buying from a bad seller 6 times one after another? Why would one singler buyer open claims on all the items he/she/they ever purchased from one single seller? Why? One customer service person advised me to refund the buyer just to make this thing go away. Eventually my cases were taking to the Appeal Dept and they were reversed. This one scammers got multiple ebay id's scamming people endlessly, yet ebay would allow that to go on, and on, will not shut it down, nor would share what other IDs they have so we can block them to minimize our potential loss. This person/group targeted people selling paper or plastic type of products, been doing this for who knows how long. As far as I know, some of the IDs are still active. Their IDs are not being mentioned here to prevent violation of ebay's privacy policy.
