Why does ebay allow INR on tracked items?

[mn467462]

There's an item that's being tracked and the buyer opened a case against me. The item is moving, and is out for delivery. But for whatever reason, it wasn't delivered. I am not in control of that. Call USPS. But now my funds are on hold because of this buyer. She will be earning her place in my block list. 

[slippinjimmy]

You are not "in control" BUT ultimately you are responsible.

[heckofagame]

As a seller, you are responsible for getting that item to the buyer, even if it's not your fault. 

If you don't refund voluntarily, eBay will do it for you with your money. 

Wait as long as you can as things can mysteriously get delivered, but don't leave it in eBay's hands. 

[mn467462]

Oh if that happens, I have their name, number and address, and they'll get a package that will definitely get delivered. 

[heckofagame]

That sounds like potentially threatening behavior. One should be careful what one posts on public forums. Big brother is watching. 

[mn467462]

But why can they open up a case this early is my question 

[inhawaii]

Is it BEOFRE or AFTER the estimated delivery date?

[luckythewinner]

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@mn467462 wrote:
Why does ebay allow INR on tracked items?

for whatever reason, it wasn't delivered.

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I think you answered your own question. eBay allows INRs on tracked items because sometimes tracked items are not delivered. 

[slippinjimmy]

Never a good idea to make what sounds like a threat of physical harm in public!

[coolections]

First off it is not your buyer's fault so no need to think you are getting over on this buyer by blocking them. Secondly, the buyer cannot file a INR until "after" the estimated delivery date has past. I understand you think you have no control of the situation but you are responsible to get your item to the buyer. It will probably all work out fine if you say it is being delivered today. Relax and see what happens. If it does end up showing delivered put the tracking into the claim.