09-05-2020 07:41 AM
Why 2 SOLD emails for every item sold???
1st, I get an email with the subject of, "Sale confirmed: 80 Comics ☆ Buffy th..." when my item actually sells.
THEN, I get a 2nd email when the item is paid, with the subject of, "Your eBay item sold! 80 Comics ☆ Buffy th..."
It seems extremely obvious that the 2nd email should say, "Your eBay item has been PAID! 80 Comics ☆ Buffy th..."
Seriously, who came up with this business flow?
This all started happening right after I was FORCED to migrate to the horrible eBay Managed Payment. I really hate being eBay's DEBUG Beta tester while trying to run my business.
09-05-2020 07:47 AM
Change your Communications Preferences. It takes about a minute.
My eBay>Account Preferences>Communication Preferences>Seller>Selling Activity
09-05-2020 08:20 AM
Unfortunately you can only change the email choice for Item Sold.
You cannot change the email choice for checkout completed, it is default real time.
I want to know when my item sells, not really concerned about checkout.
09-06-2020 08:52 AM
It actually is helpful when selling on auction or when a buyer accepts an offer. You get one notification when the item sells and another when they actually send payment. It is a tad redundant when using buy it now and demanding payment upon purchase.