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Whose responsibility is it when a package is tampered with?

 
Message 1 of 21
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20 REPLIES 20

Whose responsibility is it when a package is tampered with?

That was nice of you...I would buy from you again.
Message 16 of 21
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Whose responsibility is it when a package is tampered with?

Thank you @moondogblues 🙂 It seemed the right thing to do.

Happy New Year 2020 to you!
Message 17 of 21
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Whose responsibility is it when a package is tampered with?

Seller is responsible for the package until it shows delivered.

Have a great day.
Message 18 of 21
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Whose responsibility is it when a package is tampered with?


@ianhar010 wrote:

I was just wondering whose responsibility a situation like this is, mine or the buyers.


 

Why would it be the buyers fault, they received a damaged or empty package.

 

 

Have a great day.
Message 19 of 21
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Whose responsibility is it when a package is tampered with?


@ifyouloveit wrote:
I had a padded air jacket package slit open with knife or razor, the items removed, and the air jacket was delivered empty, clearly cut open. No sticker from USPS. I know the buyer very well, she's a regular and a friend. It was stolen for sure, probably by a USPS employee.

I had dropped this package in the big inside drop off chute of the post office. I can only assume a postal employee stole the contents. Why it was delivered with no 'oopsie' sticker I don't know, but I was not happy and I replaced the entire package for my customer and sent out a new one. ifyouloveit ------


My husband purchased a cell phone on e bay a few months ago . The package arrived torn open and empty . In our case the post office  had  taken notice and placed it in a clear bag with a sticker  before they delivered it.  E bay requested a police report  which only began  days  and days  of being  given conflicting information  by the e bay reps after they got the report  .  The seller  would not respond  to any messages and e bay would not hold them accountable as far as getting a refund . The last e bay rep he spoke to advised him to call  his  bank . After he did  the money was back into his account the next day . Not too long ago I seen something on the news  about the police arresting several postal workers  on theft  charges .  Tulips 

 

Message 20 of 21
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Whose responsibility is it when a package is tampered with?


@kensgiftshop wrote:

@ianhar010 wrote:

I was just wondering whose responsibility a situation like this is, mine or the buyers.


 

Why would it be the buyers fault, they received a damaged or empty package. kensgiftshop ----------

 

Of course luckythewinner is correct in saying  ''  morally speaking  its the fault of the thief''  . But  whomever  the innocent person   is thats  financially  held accountable  seems to be a guessing game . 😞  Tulips 


 

Message 21 of 21
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