What's with all the Ordered by Mistake Cancellations...................

[kathieskorner]

I have been selling on ebay for over 20 years, and could count on one hand all the buyer "ordered by mistake" cancellations prior to 2022.   This month I have had 5.    Is this an ebay glitch or just buyer indecision? 

[popblox]

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@dariudaudery_0 wrote:

Recently i had 2 figures get canceled 5 times each. Different buyers, different numbers of feedback, different offers/prices, different reasons, paid/unpaid. 

Both Spiderman 2007 figures, no clue what makes people to cancel so often. Other figure from the same year got canceled as well once i think.

Both sad and funny when that happens.

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I almost mentioned this as well, but I thought it was just me. Most of my cancellations come from the exact same items repeatedly. I have one action figure named 'Zed' - the sales history shows I've sold 4, but, in reality, I received cancellation requests for all 4 orders immediately after purchase.

This is over a span of 3-4 months too, all different buyers, different feedback, etc. The interesting part is that 2 of the 4 buyers used the reason as "found better price". Given the fact that the cancellations were requested minutes after checkout, I think it's safe to assume that  eBay recommended the same figure for a lower price.

[dariudaudery_0]

That's irrelevant. Not once delivery time or my location was mentioned when cancelling. Also can't buyers see estimated delivery or what? Or you would think that orders would get cancelled for other items as well, not just for select few would you not? Don't think that most collectors care about SUPER fast delivery either.

Also its not 2 months, but 2 weeks~ most of the time to USA from my location. Sometimes can get closer to a month, but recently delivery was super fast, taking around 10 days from EU to USA most of the time.

[householdrecycle]

So true about the ads. So then they jump on the other price and never read the listing..  and endup disappointed as much as you are with the canceled sale.

Be glad it's just eBay and you are dealing with these people at a CS desk