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What's Up with using our FULL NAME in EBAY message for extending Item Specifics to the Summer?

Has anyone else received a EBAY Auto generated message about Item Specific Requirements in HOME & GARDEN and ELECTRONICS Categories being delayed into the summer yet? My question is EBAY messages have ALWAYS stated with "HI Karen" this one I just got on both my accounts just starts off with "KAREN ____ and my LAST NAME? what is up with that? very unprofessional, and not very classy at all! I am scratching my head in bewilderment!

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What's Up with using our FULL NAME in EBAY message for extending Item Specifics to the Summer?

Thanks for the explanation. I have received thousands of Ebay emails through the seller hub and have never received one with my full name. I appreciate you taking the time to advise me of this information.

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