08-24-2020 03:20 AM - last edited on 02-05-2021 10:36 AM by kh-ornesh
What the heck?
I went to box up an order and noticed that the buyer's email address is a random string of numbers (like) followed by "@members.ebay.com"
What is this? I just found an article saying this is to prevent member to member direct contact:
https://www.ebay.com/help/policies/member-behavior-policies/membertomember-contact-policy?id=4262
But what the heck? Is this new?
The buyer requested a post office hold for pickup on his order. I need to provide USPS with an email address in order to do that. No email, no post office hold.
Will this email address even work from an outside email address (like usps)?
Here is from the article:
"In the majority of cases, we don't share buyers' personal email addresses (since when? I've never seen this before). We replace email addresses with aliases for buyers and sellers to hide personal contact information. When you communicate, your email appears like X@members.ebay.com and is sent through our secure platform."
This has to be new. I've been entering customer email addresses into USPS "hold for pickup" labels forever. This is new as of this morning. My main concern is that this will reach the customer when USPS emails them.
02-04-2021 01:54 PM
You better delete that reply...ebay will fix that right up.
01-15-2022 03:53 AM
I am very disappointed in Ebay. I will not be using Ebay in the future since I can not
contact a real person for answers. VERY POOR BUSINESS !
Patty Bianco
01-15-2022 05:55 AM
01-15-2022 08:27 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.