Many have the same rant and there are days what goes on here gets my goat - like today with all the listing glitches I'm experiencing - I went over to the other site I sell on and am listing there instead - that said - ALL the venues have problems.
You can see it in their forums if you look - same buyer problems, same postal problems ect… The lack of seller protection is my biggest concern with the problems I see here. TG - knock on wood - I've had 50-100 successful sales for each one that is a problem. It sometimes depends on what categories sellers sell in and sometimes sellers have to accept that risk or look for other things to sell in a category that attracts unethical buyers.
eBay's stance is we choose the delivery method - but none are perfect and you're just as apt to have a slow or missing package with USPS as you are with UPS or Fed EX - the only way to solve that would be to hand deliver it which we can't do.
If you have buyers that have scammed you - report them on Ebay, file a fraud case with the PO and an IC3 - both can be done online - keep the report numbers. We also suggest calling the police and asking them to make a report. Tell them you need it for insurance purposes. Keep that report number and then appeal the decision to Ebay - put in the report numbers and immediately call them so they can look at the case and all the work you did to prove the buyer took advantage of you. Often they will issue you a courtesy refund. Best of luck!
