Well, I've learned the hard way.

[oli4]

It's been my fault I didn't do my research and now I am paying for it with a 96.8% rating. So everything I sell ebay profits more than me. Everything has been triple checked and perfected, all orders are out the door by the next day but that doesn't matter, so I have decided to take everything down by tomorrow and hopefully in the future there will be another outlet for my items. Couldn't come at a worst time as I am scheduled for a transplant in July, at least that's one stress out of my life and will assist in my recovery.

"We wanted to send you a final reminder that you’ll need to make improvements to your seller performance in the United States by July 20 to prevent further action being taken against your account. If your seller performance doesn’t improve, there’s a risk that the selling limits will be lowered on your account, and in some cases, you may be permanently restricted from selling on eBay." 

[jonathanbrightlight]

Your feedback is not likely what is being assessed there.  What does your Service Metrics show?

https://www.ebay.com/sh/performance/service-metrics

[mtgraves7984]

Couldn't come at a worst time as I am scheduled for a transplant in July, at least that's one stress out of my life and will assist in my recovery.

@oli4 

^^^ Sounds like it came at a good time to me. Good luck with your procedure and recovery. Eyes on the real prize... health.

[onefootflipper1]

You are not profiting anything selling stamp lots for $1.69 shipped anyway. That leaves you roughly 41 cents after expenses. 

Your issue is that you did nothing about your customer's complaint and ebay had to step in and refund that 99 cent stamp lot.

Don't sell that stuff. You can't do it fast enough to make money and the customers can be terrible. Fullly half my problems come from customers buying $3 trading cards. I would stop selling them altogether but I already have 10K of them listed and they $500-$700 a month after expenses.

Lot your stamps into larger lots that are 19.99 each which is the maximum standard envelope price. 

[meme6253]

Best Of Luck to you with your procedure!, Think positive better to take a break now & concentrate on your health.

[12345jamesstamps]

Was the eBay standard envelope which doesn't always get scanned upon being received the problem?

I use a forever stamps(stamps to .73) to mail something...we don't need tracking for inexpensive items.

Items over a certain amount I will have them certified or registered by USPS.

I do free domestic shipping and a little free International shipping.

I wouldn't give up.

Need some tips get back to me after the transplant.

You worked too hard to get where you are and to just give it up I wouldn't do.

I'd be happy to help out.

[onefootflipper1]

---

@12345jamesstamps wrote:

Was the eBay standard envelope which doesn't always get scanned upon being received the problem?

I use a forever stamps(stamps to .73) to mail something...we don't need tracking for inexpensive items.

Items over a certain amount I will have them certified or registered by USPS.

I do free domestic shipping and a little free International shipping.

I wouldn't give up.

Need some tips get back to me after the transplant.

You worked too hard to get where you are and to just give it up I wouldn't do.

I'd be happy to help out.

---

Their 1 negative feedback clearly shows it was an item not as described claim on a 99 cent stamp lot and ebay had to step in and refund the customer.

[buyselljack2016]

@oli4 

Your instance of "unresolved by seller" dropped you to "below standard" prompting the computer message warning.

Current problem is that you do not have enough "positive" transactions (not feedback) to dilute the percentage enough to get back to above standard.

You need more sales to show "improvement" in the percentage. Removing all your listings will end the possibility of that happening, and may end your eBay selling before that "bad" transaction drops off.

[onefootflipper1]

One way the original poster can get the sales out to get back to normal stats is basically to give some stuff away.

Double up some of those stamp lots and sell them for 99 cents shipped, and be sure to send them standard envelope, not with postage stamps.

Yes you will lose money on every single transaction but it won't take that many to get you back to normal stats.

I am currently selling hats on another website at a dead loss after shipping and fees just to get enough sales there to have unlimited listings.