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Updates are happening to some item specifics and category structures

Update 9/21: Earlier this summer, impacted sellers were contacted directly via email and onsite messaging with details about required actions.

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We’ve revised some categories and item specifics to help make your listings easier to find on eBay and by external search engines.

Starting today, you’ll see updates to the following categories:

Collectibles (Figurines)
Parts & Accessories (Motorcycle, Scooter, and UTV/ATV)
Home & Garden (Candles & Home Fragrance, Home Décor, Pillows, Furniture, Window Treatments & Hardware)

During this transition, your listing experience could be temporarily impacted, as well as the visibility of your listings. You may notice some item specifics changing names, listings moved to different categories, or some listings temporarily not appearing in searches. 

Any affected listings should return to normal within a week, though some effects to listings’ visibility in searches may continue for up to three weeks. 

Once these changes are complete, we recommend checking your listings in the above categories to see if any were affected.  Learn more about category changes →

We understand these updates will take extra time and may cause some frustration, but our goal is to help you increase your listings’ visibility and sales. 

Keep an eye on this page over the coming days—we’ll be sharing up-to-date information on affected categories and listings, and answering any questions you have. 

 

Message 1 of 55
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Updates are happening to some item specifics and category structures

The stock market does not think much of ebay. Most have it listed as sell or hold if you want to hope it goes back up some day. Not one has it listed as buy. That says a lot about how sales are going. 

Message 46 of 55
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Updates are happening to some item specifics and category structures


@boltonandride wrote:

There are eyeglasses and purses showing up when searching for motorcycle parts, eBay doesn't even realize that they WERE the #1 source for used auto and motorcycle parts on the internet, total market dominance, they never even noticed this because of their blind envy of amazon and stockx, now they completely changed one of their best niches overnight so that the new corporate members can feel like they did something, there was nothing wrong with using only keywords to locate relevant results, worked fine for 20+ years, incredible incompetence at the ebay offices and all they can say is, were sorry you feel that way, we won't do anything about it but we'll look into it. 


devon@ebay 

@community_team 

 

The attached post and other similar sums up what I passed on to you a short time ago on dot ca. I believe you said it was being looked into and it would passed on to the correct department. Has there been ANYTHING in the way of this getting better instead of worse?

 

-Lotzofuniquegoodies

Message 47 of 55
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Updates are happening to some item specifics and category structures

The drop in sales since May 2022 is worse!

They dropped the “bots” counts and that seemed

to mess everything up! LOWEST SALES EVER

IN 20 YEARS! So hold on to your item specifics

the roller-coaster ride has just begun – you ain't

seen nothing YET!

Good luck to you all, when one seller is in trouble

we are all in trouble, we need to act like a collective

and make eBay do something before the platform

is dead!

Message 48 of 55
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Updates are happening to some item specifics and category structures


@debbie6438 wrote:

The drop in sales since May 2022 is worse!

They dropped the “bots” counts and that seemed

to mess everything up! LOWEST SALES EVER

IN 20 YEARS! So hold on to your item specifics

the roller-coaster ride has just begun – you ain't

seen nothing YET!

Good luck to you all, when one seller is in trouble

we are all in trouble, we need to act like a collective

and make eBay do something before the platform

is dead!


@debbie6438 

 

It's difficult to know if there is a direct tie in to this or not but from past experience when buyers could see views and ALL watchers in many cases it led to sales. When they made watchers visible after (5) suddenly I would have a sale for that item when it reached 5. I have lotz of items listed. Very few with 5 watchers. My interpretation has always been if there was visible interest on an item in some cases it caused a sale. Buyers not wanting to miss out. As for the reason they keep removing features like that the rational is beyond me. Streamlining??? Someone with more infinite wisdom decided it was clutter???

 

Like are views actual clicks or just someone scrolling by in a blind flurry or accidentally just seeing a bunch of stuff that is promoted? Similar to when you go to the mailbox, quickly breeze through the junk and bills and choose what to keep. eBay has become Where's Waldo to the 9th degree.

 

-Lotz

Message 49 of 55
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Updates are happening to some item specifics and category structures

Any affected listings should return to normal within a week, though some effects to listings’ visibility in searches may continue for up to three weeks. 

 

Uh huh.  

Message 50 of 55
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Updates are happening to some item specifics and category structures

The app is unusable now. I literally have ZERO ability to list. At all. ZERO sales. ZERO money coming in. I pay you $27.95 a month to have this store and Im betting you will be charging me that without a hitch. I am enclosing screenshots of your tomfoolery. Why did you even change what wasn't broken in the first place?? GET IT FIXED OR PUT IT BACK THE WAY IT WAS! 

Screenshot_20220924-203225_eBay.jpg

Screenshot_20220924-203240_eBay.jpg

Screenshot_20220924-203255_eBay.jpg

Screenshot_20220924-203313_eBay.jpg

Screenshot_20220924_203356.jpg

Screenshot_20220924_203512.jpg

Screenshot_20220924-203417_eBay.jpg

Message 51 of 55
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Updates are happening to some item specifics and category structures

Also...I have uninstalled and reinstalled the ebay...before you tell me to update, etc. This is on TWO Android devices that were working last month just fine. Heck...last few years. Samsung Tab S6 and A71 phone. Same EXACT results. 

Message 52 of 55
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Updates are happening to some item specifics and category structures


@lotzofuniquegoodies wrote:

@boltonandride wrote:

There are eyeglasses and purses showing up when searching for motorcycle parts, eBay doesn't even realize that they WERE the #1 source for used auto and motorcycle parts on the internet, total market dominance, they never even noticed this because of their blind envy of amazon and stockx, now they completely changed one of their best niches overnight so that the new corporate members can feel like they did something, there was nothing wrong with using only keywords to locate relevant results, worked fine for 20+ years, incredible incompetence at the ebay offices and all they can say is, were sorry you feel that way, we won't do anything about it but we'll look into it. 


devon@ebay 

@community_team 

 

The attached post and other similar sums up what I passed on to you a short time ago on dot ca. I believe you said it was being looked into and it would passed on to the correct department. Has there been ANYTHING in the way of this getting better instead of worse?

 

-Lotzofuniquegoodies


Hey @lotzofuniquegoodies! I will be sure to share this feedback with the correct team and if there are any updates from them to share I will be sure to let you know. 

Devon,
eBay
Message 53 of 55
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Updates are happening to some item specifics and category structures

Than you for the update.

Message 54 of 55
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Updates are happening to some item specifics and category structures

You're thanking them and I'm saying No thanks we don't want the update. It's  ridiculous. Bringing this out right now is c r a z y and t h o u g h t l e s s !

Message 55 of 55
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