Unauthorized use of buyer or bidder

[darlazee]

i sold a book through the global shipping program and shortly thereafter received a message from Ebay that the listing was removed due to an unauthorized user, it still shows up as sold which was explained that it would, but I am not sure on how to end the listing and relist without getting a penalty for not doing it correctly, suggestions?

[pikabo-icu]

Are you saying the buyer was removed? Not the item/listing correct? 

If you didn't ship you should be able to cancel due to problem with buyers address and relist. 

[darlazee]

i believe the buyer was removed, i did try to cancel with problem with buyers address but it  says I am not able to relist and Ebay says I should be able to relist

[pikabo-icu]

Did you get an email about this?

Because if it was the item that was removed, you don't want to relist that.. 

[darlazee]

the email said the buyer was removed and that I should be able to relist the item

[pikabo-icu]

If you have cancelled the sale, refunded (if paid) and cannot relist that way, I suppose you could go into sell similar and relist it as if it were a different book. It sounds like a glitch so that's the best work-a-round I can think of.