Unauthorized transaction VERY HIGH increasing
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‎12-22-2019 10:46 AM - edited ‎12-22-2019 10:47 AM
Hi guys. We stacked with extremely high increasing of Unauthorized transaction cases on Paypal.
It started before about 2 months ago. Does somebody have same issue? It really a lot!
I know that Paypal usually does not take money if the tracking number is correct and verified. It's their part of seller protection. But I started to worry about it. I don't know if Paypal counts such cases for each seller, but if yes, it really could danger our account. Just in last days we received 4 of such cases. I cannot say that amounts are high, but still. Owner of paypal for many years and never see such many cases.
Unauthorized transaction VERY HIGH increasing
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‎12-22-2019 11:06 AM
Unauthorized transaction VERY HIGH increasing
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‎12-22-2019 11:15 AM
I have not seen an increase at all. I am sincerely sorry you have been and I completely understand why you are concerned. I certainly would be too, no matter the value.
I would start by calling PP and seeing if they can tell you anything about why this is happening and is there anything you can do to curb this. Chances are the answer is no, but it would at least give you a good reason to call and then you can ask the question, is there a threshold in which this could start hurting your account with PP. I think that is a very good question.
On these unauthorized transactions, I hope you were covered by PP seller protection !!! If you weren't, please tell us more.
Unauthorized transaction VERY HIGH increasing
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‎12-23-2019 12:31 AM
Thanks for replays.
The Paypal gives a seller protection. Could not say something bad about it. Paypal stay behinds this.
It sends a typical email like:
As you know, one of your buyers opened a case with their financial institution.
We're happy to confirm that this transaction was covered under Seller Protection as you met the PayPal Seller Protection requirements. is now available in your PayPal balance.
It was only one time we lost such case because the address had a forwarding to different address. It was for sure fraud but the order was for 30$ . Paypal asked go to the police and such thinks so we decided don't waste a time.
I just checked the last cases from a last week and founded that they are from 2 same customer.
Look attached files.
A little bit confusing about the scammer's motivation to do it on such item ( dog food). I was always thinking they doing it on notebooks or iphones but seems I was wrong.
All orders inside are different addresses
