eBay

vousco · ‎08-22-2023

After updating my business policies, there were a few with updating errors. eBay automatically removed multiple listings and moved them into a copied policy but the listings count reads 0.

When I go to delete the copied policies, it states that there are no listings within those policies. Because of that, the listings can't be reassigned and the copied policies can't be deleted.

heckofagame · ‎08-22-2023

Do any of your listings have pending offers? If so, those will be placed into a copy of the policy. They can be moved once the offer expires.

cardxcraft · ‎08-22-2023

Although, the system may show there are no listings under this policy, there probably is at least one listing. I deal with this constantly and report to Ebay but it's never been fixed.

What you do is change a parameter in the policy and the policy will update. You used to be able to use the reassign tab, but it too doesn't recognize a listing associated with the policy. Once completed, wait a few minutes and an activity download will appear. Download the file, open and you'll find the list of item numbers causing the issue.

cardxcraft · ‎08-22-2023

Also, please report this problem to Ebay so they fix it. Its a fundamental flaw in the business policies and should've been fixed long ago.

Can you report back if the method I listed helps. Thanks.

jbbowers12012 · ‎08-22-2023

heckofagame is 100% correct - Been There - Done That.

cardxcraft · ‎08-22-2023

Usually thats the case, a pending offer, but not when listings read zero. This is a completely different issue.

vousco · ‎08-23-2023

You're correct that the pending offers should appear in the copied policy but there aren't any listings within those policies. There are 0 listings in the copied policies.