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UNDELIVERABLE AS ADDRESSED

So I shipped a fairly expensive piece of equipment (roughly $500). Shipped to buyers address USPS Priority mail after PayPal funds were received. A few days the package came back to me marked undeliverable and something to the effect of bad address. I immediately tried to contact the buyer and have sent a message after two days without a response. Still no word from the buyer. I'm not a professional seller, it's just a fun pastime like I'm sure it is for many, I have never had anything like this happen. Don't know what to do now. 

Message 1 of 7
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6 REPLIES 6

UNDELIVERABLE AS ADDRESSED

Cancel it with problem of buyers address.

Everyone has options. Just be sure the best option is right for you.
Message 2 of 7
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UNDELIVERABLE AS ADDRESSED

So refund the customers money and eat the shipping and insurance without a reply from the buyer? Not meant to sound snarky honest question. Thanks or the quick reply and advice. 

Message 3 of 7
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UNDELIVERABLE AS ADDRESSED

I'd wait to hear from buyer. If you don't hear back by the end of eBay's MBG window then go to paypal and issue a refund for item price minus non-refundable eBay & paypal fees & shipping.

Message 4 of 7
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UNDELIVERABLE AS ADDRESSED

You have the merchandise back and their money, correct?

Then cancel the order, get your fvfs back, then refund the buyer.

I have thick skin.

Everyone has options. Just be sure the best option is right for you.
Message 5 of 7
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UNDELIVERABLE AS ADDRESSED

Thanks all. I guess I was just waiting thinking ok what kind of scam is this. Sad that I'm so jaded but it's getting worse. 

Really was serious about not being a smart a&$, I just didn't know how else to word a stupid question. Drawback to email, text, etc. Wothout inflection or speaking with someone a lot can be lost in translation. Thanks again I really do appreciate the advise. 

Message 6 of 7
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UNDELIVERABLE AS ADDRESSED

No worries, didn't take it as snarky at all.

Everyone has options. Just be sure the best option is right for you.
Message 7 of 7
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