05-04-2017 08:10 PM
So I shipped a fairly expensive piece of equipment (roughly $500). Shipped to buyers address USPS Priority mail after PayPal funds were received. A few days the package came back to me marked undeliverable and something to the effect of bad address. I immediately tried to contact the buyer and have sent a message after two days without a response. Still no word from the buyer. I'm not a professional seller, it's just a fun pastime like I'm sure it is for many, I have never had anything like this happen. Don't know what to do now.
05-04-2017 08:14 PM
05-04-2017 08:18 PM
So refund the customers money and eat the shipping and insurance without a reply from the buyer? Not meant to sound snarky honest question. Thanks or the quick reply and advice.
05-04-2017 08:23 PM
I'd wait to hear from buyer. If you don't hear back by the end of eBay's MBG window then go to paypal and issue a refund for item price minus non-refundable eBay & paypal fees & shipping.
05-04-2017 08:24 PM
05-05-2017 06:06 AM
Thanks all. I guess I was just waiting thinking ok what kind of scam is this. Sad that I'm so jaded but it's getting worse.
Really was serious about not being a smart a&$, I just didn't know how else to word a stupid question. Drawback to email, text, etc. Wothout inflection or speaking with someone a lot can be lost in translation. Thanks again I really do appreciate the advise.
05-05-2017 06:22 AM