Two listed items are not showing in store or search. How to remedy?

[daffydiva]

Hoping for some advice on how to remedy this. I listed a number of items for sale yesterday. Two of the items are NOT showing up in my store and they are NOT appearing in ebay search results. Everything else I listed is showing up everywhere just fine... I even sold 2 of them. But these 2 items are just completely AWOL. Seller hub show 334 active listings. My store shows 332 listings. What's curious is that they're both the same material: Vegetable Ivory/Tagua Nut.   I already have at least one other listing of that material... and there are lots of them available on ebay from other sellers. 

I'm not sure at all what to do about it.  Do I delete the listings and just recreate the listings? Or is there some other procedure???  🤔

[slippinjimmy]

By any chance do you have the Out Of Stock option turned on?

Check to see what the available quantity is, if it's zero then you are using the OOS system, if it's showing a quantity of one or more available have you revised those two listings in the last 24 hours?

[daffydiva]

Thanks so much for the suggestion. I sure appreciate the help!!
I've just double checked and both items show a quantity of 1. I'm embarassed to admit I don't even know what the OOS system is... and I don't see it as something to check when I'm creating a listing (altho I admit to being a little old lady who misses alot...).

I just had another thought. Is there some sort of delay between when you list something and when it actually shows up everywhere? They're both the last 2 items I listed and it's been like 15 hours now. Am I just being overly anxious??

[wastingtime101 · Accepted solution]

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@daffydiva wrote:

I just had another thought. Is there some sort of delay between when you list something and when it actually shows up everywhere? They're both the last 2 items I listed and it's been like 15 hours now. Am I just being overly anxious??

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It can take 24 hours for a listing to index in search. If you revise the listing the clock may restart.

While longer index times are most common for new sellers, even well-established sellers that typically experience near instant indexing can see the longer indexing time depending what they're listing from item, to category, to key words, to price.

https://www.ebay.com/help/selling/listings/listing-tips/finding-listing?id=4162

When you create a listing, your item should appear in eBay searches within 24 hours. To find it, search using keywords in your listing, and apply filters to narrow your results.

If you can’t find your listing after 24 hours, go to Selling and check whether it’s active, in draft, or has any other status. The listing needs to be active to be pulled into our search results.

If your listing is active, and it’s been 24 hours, here are some quick checks you can do:

• Make sure you didn’t misspell anything or run two words together in the item’s title
• Look for any typos that accidentally created profanity in your listing; search will block a listing if it spots profanity
• Remove any special characters (! @ / *) from the title
• Check if you’ve created a duplicate listing. If you have, you’ll find a note in the Selling section of My eBay or Seller Hub explaining that your listing won’t be available until you’ve received at least one bid on the identical active listing
• Make sure it’s okay to sell that type of product on eBay. If the item is from a category that’s not allowed, we’ll remove your listing and send you an email explaining why Learn more about prohibited or restricted items

[daffydiva]

Thank you soooo much!!  It's basically just too early for me to be fussing over these listings. 

My husband is always telling me "patience my dear... patience". Pains me when he's right...  I'll just tell myself to "patiently" wait from now on before I get anxious!