Trying to print a label -Something went wrong and we were not able to generate the label.

[timgill79]

Trying to print a label for my sale and keep getting this message-Something went wrong and we were not able to generate the label. I'll try again in the morning. Hopefully the issue will be resolved then.

[katzrul15]

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@timgill79 wrote:

Trying to print a label for my sale and keep getting this message-Something went wrong and we were not able to generate the label. I'll try again in the morning. Hopefully the issue will be resolved then.

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We have not had issues with printing labels, but some browsers are evidently preventing a "pop-up", which you need to print the label.

Try "downloading" the label vs printing it and it should work.  Changing browsers or updating the settings of the browser you are using to allow pop-ups should correct it also.  Good luck!

[chapeau-noir]

Try opening it as a pdf file - it should be an option if it won't open in the browser version.  Or it might just be a glitch (too much traffic or whatever).

My labels have been borked up for weeks but that's just formatting.