Trouble selecting shipping service on app

[aprilsattic1]

Anyone having trouble listing from the app? It’s making me put the weight in to be able to choose a shipping service and when I put “don’t know package” info (because I charge a flat fee) it won’t let me do it. Video is included. 

 

[onlinecentral]

You can enter some fictitious numbers now, like 4 ounces and 6x4x2 inches, to get your listing created. Select Package or Large Package. Then make corrections when you actually create the label in the future. Hopefully your Flat Rate price will be enough to cover the actual amount.

When you create the shipping label in the future, the weight and dimensions must  be correct. Otherwise, the USPS will have eBay charge you the difference. Much worse is when your buyer gets a Postage Due and leaves you a negative feedback comment.

[wastingtime101]

There appears to be an issue as several users are reporting a problem. Shake your device while the app is open to file a tech report @aprilsattic1 .

In the meantime you can enter placeholder dimensions of 12x12x12.

[roccotacodad54]

   Smart phones don't have a scale to weigh items? Wow I thought they had everything.....................

[moderninsanity]

I'm having the same problem. Put in technical reports and contacted customer support. It's still not working.