eBay

purple-rain-store · ‎05-02-2018

Anybody elses traffic report stuck on April 18th?

mcdougle4248 · ‎05-02-2018

Yes, my traffic report is also stuck on Apr 18th. I have seen other posts with the same comment...stuck on Apr 18th, so we are not alone. Hopefully it will update soon.

pauls_stuff_2011 · ‎05-03-2018

Same here. I'll be particularly interested to see the figures as our sales dropped by 90% starting from 19 April.

customercomes1st · ‎05-03-2018

+1

Our stats are stuck on April 18 as well.

designerconsignertampa · ‎05-03-2018

Yes. Asked eBay what the issue was and was told it’s a “known glitch” that they’re “working on” (very quickly I’m sure.)

purple-rain-store · ‎05-03-2018

Yes, I'd seen on Ebay For Business on FB a Rep. had stated this but they gave no timeline for when they expected the issue to be fixed.

mypaperstuff · ‎05-04-2018

+1 here

mommadukestreasurehunt · ‎05-04-2018

Same here. Sales are up-to-date but traffic and impressions data is frozen on April 18th

pauls_stuff_2011 · ‎05-06-2018

Considering that the impressions count has been disabled on Promoted Listings report for at least six months I won't hold my breath. They have even removed the window apologising for the temporary unavailability.

Maybe I am just a suspicious cynic but that the traffic reports should fail at exactly the point there was a step-change in sales strikes me as 'interesting'. After 10 days of 90% fall in sales it recovered to only 60% down. I'd really like to be able to see the data behind those changes...